Shift Lead - Customer Experience & Store Ops

Starbucks; Belleville; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffeehouse chain in Belleville, Ontario, is seeking a Shift Supervisor to assist in store operations and lead a team in delivering exceptional customer service. You will maintain a positive atmosphere, train staff, and ensure operational excellence while upholding the company's standards. If you have a background in customer service and strong communication skills, this opportunity is for you. Join a company known for its great culture and customer focus.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Delegate tasks to create the Starbucks Experience for customers.
• Provide legendary customer service with prompt service and quality beverages.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Knowledge of the retail environment

Job description

A leading coffeehouse chain in Belleville, Ontario, is seeking a Shift Supervisor to assist in store operations and lead a team in delivering exceptional customer service. You will maintain a positive atmosphere, train staff, and ensure operational excellence while upholding the company's standards. If you have a background in customer service and strong communication skills, this opportunity is for you. Join a company known for its great culture and customer focus.