Shift Lead Cashier — Guest Experience Champion

Pilot Company; Sault Ste. Marie; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading travel center network in Sault Ste. Marie is looking for a retail operations team member. Responsibilities include leading cashiers, processing transactions, and ensuring quality customer service. Ideal candidates have retail operations experience and excellent customer service skills. This role offers competitive pay starting from $17.60 to $20.75 per hour, with various employee benefits.

Benefits

Fuel Discount

Weekly Pay

RRSP (for Full Time Employees)

Extended Health Care Benefits (for Full Time Employees)

AD&D Insurance (for Full Time Employees)

Life Insurance (for Full Time Employees)

Adoption Assistance

Tuition Reimbursement

Extensive Training Program

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills & the ability to help maintain a customer-focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels.

Responsibilities

• Lead a shift of cashiers to process transactions.
• Complete end-of-shift reports and close out procedures.
• Maintain an organized and clean work area.
• Handle guest complaints and issues.

Skills

Customer service skills

Teamwork

Retail operations knowledge

Flexibility in schedule

Tools

Calculator

Computer

Job description

A leading travel center network in Sault Ste. Marie is looking for a retail operations team member. Responsibilities include leading cashiers, processing transactions, and ensuring quality customer service. Ideal candidates have retail operations experience and excellent customer service skills. This role offers competitive pay starting from $17.60 to $20.75 per hour, with various employee benefits.