Services Consultant - AkzoNobel Acoat Selected

AkzoNobel; Burnaby; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading paint and coatings company is seeking a Services Consultant to enhance customer success through consulting and business development. The role involves collaborating with sales, conducting training, and delivering consulting services in the vehicle refinishes industry. Candidates should have at least 3 years of relevant experience, strong analytical skills, and the ability to communicate effectively. This position includes travel across Canada and offers a competitive salary and comprehensive benefits.

Benefits

Competitive base salary

Annual Performance Bonus

Vehicle Allowance

Comprehensive benefits package

3 weeks’ vacation plus personal/sick days

Qualifications

• Minimum 3 years of experience in business development, consulting, training, or process improvement.
• Experience in a collision repair facility or vehicle refinishes industry preferred.
• Skilled in technical writing for reports, policies, and procedures.

Responsibilities

• Partner with the Sales team to support pipeline growth and new business opportunities.
• Deliver onsite and virtual consulting in business finance, operations, HR, marketing.
• Conduct classroom, online, and on-site training based on the Acoat curriculum.

Skills

Consultative selling

Financial analysis

Operational analysis

Training

Communication skills

Negotiation

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit www.akzonobel.com

2024 Akzo Nobel N.V. All rights reserved.

Job Purpose

AkzoNobel is seeking a Services Consultant to join our team and deliver specialized business development and consulting services to our Acoat Selected customers. Acting as a trusted advisor, this role combines consultative selling, financial and operational analysis, training, and program implementation to strengthen customer success and provide AkzoNobel with a competitive market advantage.

The Services Consultant plays a pivotal role in customer growth, retention, and performance improvement, while also supporting sales initiatives and facilitating regional collaboration through Acoat Performance Groups.

What We Offer

• Competitive base salary
• Annual Performance Bonus
• Vehicle Allowance + mileage reimbursement
• 3 weeks’ vacation + 5 personal/sick days + extra floater days
• Pension plan
• Benefits: Comprehensive package including drug, medical, life insurance, paramedical (incl. massage), Employee Assistance Program, telemedicine, and physical fitness reimbursement.

Key Responsibilities

Customer Development & Retention

• Partner with the Sales team to support pipeline growth and new business opportunities.
• Contribute to customer acquisition and retention by highlighting the value of Acoat services.
• Drive year-over-year paint purchase growth for Acoat members through efficiency improvements and expansion initiatives.
• Identify, qualify, and onboard prospective Acoat customers in alignment with program standards.
• Provide regular progress updates to senior management.

Regional Acoat Performance Group Facilitation

• Lead and facilitate Regional Performance Group meetings to ensure active participation and goal achievement.
• Prepare and manage meeting agendas, financial data collection, and quarterly Acoat Composite reports.
• Plan and coordinate all meeting logistics and related events.

Consulting Services

• Deliver onsite and virtual consulting in business finance, operations, HR, marketing, production management, and leadership development.
• Build strong relationships with multi-store owners, tailoring consulting solutions to individual and network needs.
• Analyze data across multiple locations and recommend integrated improvements.

Training & Curriculum Development

• Conduct classroom, online, and on-site training based on the Acoat curriculum.
• Support the ongoing development and revision of training programs to maintain relevance and effectiveness.

Tool Implementation & Sales

• Promote, sell, and implement AkzoNobel’s patented production management tool, Carbeat.

Collaboration & Reporting

• Actively participate in the Mutual Action Plan, ensuring consistent communication with Sales, Distribution, Network Partners, and Collision Centers.
• Perform other duties as assigned.

Requirements

Education & Experience

• Minimum 3 years of experience in business development, consulting, training, or process improvement.
• Experience in a collision repair facility or vehicle refinishes industry preferred.
• Bachelor’s degree preferred; equivalent professional experience considered.

Technical & Analytical Skills

• Strong knowledge of business finance, accounting, and operational analysis.
• Skilled in technical writing for reports, policies, and procedures.
• Familiarity with Lean, 5S, Six Sigma, Theory of Constraints, or other process improvement methodologies.

Interpersonal & Communication Skills

• Excellent presentation, verbal, and written communication skills.
• Strong interpersonal, consultative, and listening abilities.
• Strategic mindset with the ability to influence and build trust.

Sales & Negotiation

• Proven experience in sales and negotiation with measurable results.
• Exceptional time management, organizational, and detail orientation.

Computer Skills

• Proficiency in Microsoft Office Suite. PowerPoint, Excel and Word

Travel

• Willingness to travel extensively as required throughout Canada (primarily Western Canada) approximately 50% of time.
• Must have a valid driver\'s license.
• Must be able to travel to the USA.
• The ideal candidate lives close to a major airport in Western Canada

Why Join AkzoNobel

At AkzoNobel, we are passionate about driving innovation and enabling customer success. As a Services Consultant, you’ll have the opportunity to directly impact the growth and performance of our customers while working within a dynamic, highly collaborative Acoat Team.

Apply Now – If you are a motivated consultant with a passion for business development and operational excellence, we invite you to join our team at AkzoNobel.

This posting is for an existing vacancy. AkzoNobel is committed to fostering an inclusive and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact [e-mail]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID:47786 #LI-KT1