ServiceNow Technical Lead — Platform Delivery & Architecture

KPMG-Canada; Ottawa; On-site; CAD 101,000 - 127,000; Full time

Job summary

A leading consulting firm is seeking a dynamic Technical Lead for its ServiceNow team in Ottawa. You will design and implement ServiceNow solutions while mentoring junior developers, ensuring high-quality project delivery. The ideal candidate has strong experience with ServiceNow, excellent communication skills, and a passion for service management. The role offers a competitive salary in the range of $101,000 to $127,000 along with bonus eligibility and a total rewards program.

Benefits

Comprehensive Total Rewards program

Inclusive workplace

Qualifications

• Minimum of 3 to 5 years of experience with ServiceNow.
• At least 2 years in a technical lead role.
• Proven ability to troubleshoot technical issues effectively.
• Fluency in French is preferred.

Responsibilities

• Design and implement a comprehensive ServiceNow solution.
• Lead ServiceNow implementation engagement projects.
• Coach and support a team of junior developers.
• Assist in client architecture design for ServiceNow.

Skills

ServiceNow experience

Technical leadership

JavaScript

Troubleshooting skills

Communication skills

Client interaction

Presentation skills

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow

Microsoft Visio

PowerPoint

Word

Job description

A leading consulting firm is seeking a dynamic Technical Lead for its ServiceNow team in Ottawa. You will design and implement ServiceNow solutions while mentoring junior developers, ensuring high-quality project delivery. The ideal candidate has strong experience with ServiceNow, excellent communication skills, and a passion for service management. The role offers a competitive salary in the range of $101,000 to $127,000 along with bonus eligibility and a total rewards program.