ServiceNow Developer

IBM Computing; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading technology company is seeking an Associate ServiceNow Developer in Calgary, Alberta. You’ll design and implement solutions on the ServiceNow platform, collaborate with clients to understand their needs, and extend platform functionality using SQL and JavaScript. The role requires knowledge of IT Service Management concepts and a proficiency in web technologies. The company values diversity and encourages original thinkers who are eager to learn and grow.

Qualifications

• Basic understanding of IT Service Management (ITSM) concepts.
• Familiarity with web technologies: HTML, CSS, XML, JSON.
• Exposure to REST/SOAP APIs and web services.

Responsibilities

• Design, develop, and implement solutions on the ServiceNow platform.
• Collaborate with clients to understand business requirements.
• Develop integrations with third-party systems using APIs.
• Write SQL and JavaScript to extend ServiceNow functionality.
• Assist in system testing and debugging.

Skills

JavaScript

SQL

HTML

CSS

API Integration

Problem Solving

Communication

Job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

At IBM, we know technology. But technology is only as good as the results it delivers. Are you interested and adept in application development methodology and tools? The IBM Client Innovation Centre CIC occupies a unique position in the IT marketplace - at the intersection of business and technology. In this role, you'll work in our IBM Client Innovation Center (CIC), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

As a member of our team, you will help IBM clients solve some of their most challenging business problems, capitalize on market opportunities and achieve real value in today’s tough economy.

We’re looking for passionate, original thinkers who want to drive progress, grow their network, and further their careers. If you see yourself as someone who never stops learning, who believes no problem is too big to solve, and who wants to unleash their potential, an Associate role is for you.

As an Associate ServiceNow Developer, you will be able to:

• Design, develop, and implement solutions on the ServiceNow platform.
• Collaborate with clients to understand their business requirements and translate them into technical solutions.
• Develop integrations with third-party systems using APIs, web services, and other methods.
• Write SQL and JavaScript to extend ServiceNow functionality.
• Assist in system testing, troubleshooting, and debugging to ensure smooth deployments.
• Contribute to the development of reusable components and best practices.
• Keep up-to-date with the latest ServiceNow product releases and assess their potential benefits to clients.

Required technical and professional expertise

Core Competencies

• Basic understanding of IT Service Management (ITSM) concepts
• Proficiency in JavaScript (core scripting language in ServiceNow)
• Familiarity with web technologies: HTML, CSS, XML, JSON
• Understanding of databases and SQL
• Exposure to APIs and web services (REST/SOAP)
• Basic understanding of platforms

Additional Skills

• Awareness of ITIL framework (certification is a plus)
• Basic knowledge of cloud platforms (e.g., AWS, Azure)
• Familiarity with Agile/Scrum methodologies

Soft Skills

• Strong analytical and problem-solving ability
• Effective communication and teamwork
• Curiosity and eagerness to learn emerging tools/tech
• Critical thinking, resourcefulness, growth mindset

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.