Service Technician

Allegion plc; Vancouver; On-site; CAD 60,000 - 70,000; Full time

Job summary

A leading security solutions provider in Greater Vancouver is seeking a skilled Service Technician. This role involves performing maintenance and repair work for automatic doors and ensuring excellent customer service. Candidates should possess strong communication skills and a clean driving record. A flexible work schedule is essential, including potential night and weekend hours. This position offers a competitive base salary and opportunities for professional development.

Benefits

Competitive base salary

Health, dental, and other insurance coverage

Tuition Reimbursement

Employee Discounts

Community involvement opportunities

Qualifications

• HS Diploma or Equivalent is required.
• Excellent communication skills necessary.
• Ability to lift and/or carry weight up to 50–75 lbs.

Responsibilities

• Perform service and repair work as designated.
• Maintain customer relations and service.
• Keep manuals and all details up to date.

Skills

Excellent oral and written communication skills

Ability to work independently

Clean Driving Record & Valid Driver's License

Ability to work in various climates

Flexible work schedule

Education

HS Diploma or Equivalent

Associate's Degree in related electrical, mechanical, industrial field preferred

Job description

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. In 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Service Technician – Stanley Access Technologies, Greater Vancouver Area, BC

Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world‑class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others.

What You Will Do:

• Perform service and repair work as designated in profitable and proper manner. Record productive time versus travel time.
• Perform preventive maintenance work in accordance with the service program designated for specific customer.
• Maintain accurately all work records and parts used at each job in accordance with established procedure.
• Keep updated on all changes / modifications to Stanley equipment and ANSI 156.10 standard as notified through published communications.
• Keep manuals and all details up to date as changes are advised.
• Maintain company vehicles, tools, and other property in proper manner.
• Maintain adequate parts inventory for service vehicle; keep inventory log.
• Maintain good customer relations and customer service.
• Assist and instruct others in install / service methods.

What You Need To Succeed:

• HS Diploma or Equivalent is required.
• Excellent oral and written communication skills.
• Ability to work independently.
• Clean Driving Record & Valid Driver's License.
• Frequently going up and down ladders.
• Standing on Concrete several hours a day.
• Ability to stoop, bend, crouch, kneel or crawl, twisting spine.
• Ability to work in various climates.
• Ability to work overhead.
• Ability to lift and/or carry weight up to 50–75 lbs.
• Flexible work schedule is a must: ability to work nights and/or weekends, or On Call as necessary.

Additional Preferred Skills & Knowledge:

• Prior experience servicing automated doors.
• Prior experience in the Construction Field installing door frames and windows.
• Associate's Degree in related electrical, mechanical, industrial field preferred.
• Prior experience in the Electrical, Automotive, HVAC, or Communication Field a plus.
• Prior experience as a Glazier installing glass doors or windows and carpentry experience a plus.

Why Work for Us?

Allegion is a Great Place to Grow your Career if you’re seeking a rewarding opportunity that allows you to truly help others. You’ll find ample opportunities for professional development and a culture that promotes work‑life balance with generous paid time off.

What You’ll Get from Us:

• A commitment to Diversity, Inclusion & Belonging: making a difference and leading with purpose.
• High energy, influential, cross‑collaborative team environment.
• Opportunities to leverage your unique strengths through Clifton Strengths testing and coaching.
• Customized individual development plans and growth maps to help you unlock your full potential and career graph with Allegion.
• Competitive base salary.
• Health, dental and other insurance coverage.
• Tuition Reimbursement.
• Employee Discounts.
• Community involvement and opportunities to give back.

Apply Today!

Join our team of experts today and help us make tomorrow’s world a safer place!

Not sure if your experience perfectly aligns with the role? Studies show that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

Legal and Accessibility Statement

Allegion is an equal opportunity and affirmative action employer. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team at [e-mail].

© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

Registered in Ireland with Limited Liability. Registered Number 527370.

Allegion is an equal opportunity and affirmative action employer (https://www.allegion.com/corp/en/careers/equal-opportunity.html)