Service Technician

Alfred Kärcher SE & Co. KG; Mississauga; On-site; CAD 50,000 - 70,000; Full time

Job summary

A global cleaning solutions provider is looking for a Service Technician to assess and repair cleaning equipment. The ideal candidate will have at least 2 years of experience in a similar role, strong communication skills, and a customer-centric mindset. You will ensure optimal machine performance, maintain customer relationships, and support lead generation. This role offers competitive compensation and flexible working arrangements.

Benefits

Competitive Compensation Plan

Employee benefits package

Supportive work environment

Work-family balance emphasis

Qualifications

• At least 2 years’ experience as a Service Technician with commercial cleaning equipment.
• Excellent written and verbal communication skills.
• Willingness to travel for work.

Responsibilities

• Assess, test, repair, and service products.
• Maintain customer relationships and address technical questions.
• Document collected data using the CRM-System.
• Support lead generation and manage inventory of vehicle stock.

Skills

Service Technician experience

Customer relationship management

Problem solving

Analytical thinking

Communication skills

Tools

MS Office

Google Suite

CRM

SAP

Job description

Press Tab to Move to Skip to Content Link

Assess, test, repair, and service products to ensure optimal machine performance and minimize downtime.

Maintain customer relationships by addressing technical questions.

Consult and train the customers on how to work efficiently with Kärcher products.

Document the collected data from work using the CRM-System.

Support lead generation of new orders while assessing customer equipment.

Managing inventory of vehicle stock.

Represent and promote Kärcher products in a professional manner.

Perform duties in accordance with health and safety standards.

It would be WOW if you would bring this in:

At least 2 years’ experience as a Service Technician with commercial cleaning equipment, appliances, or similar equipment

Basic computer skills in MS Office or Google Suite, CRM, SAP

Excellent written and verbal communication skills

Experienced with problem solving, analytical thinking and methodical approach

Customer centric mindset

Strong problem solver, analytical thinker and methodical.

Highly motivated who works well in both a team and independently

Willingness to travel

Flexible working arrangements

Competitive Compensation Plan and Employee benefits package

A supportive and progressive work environment

A unique working atmosphere, emphasizing a work-family balance.

Commitment to an inclusive, equitable and accessible workplace.

So: Wanna WOW with us?

Simply upload your resume online and leave your contact information. We look forward to getting to know you!

Together towards a clean world.

At Kärcher, a team of 15,330 people in 80 countries is working together to make the world a cleaner place. As a family company with a focus on sustainability, we firmly believe that the important things in life need extra care to ensure they stand the test of time and preserve their value in future too. We offer WOW solutions around the world for cleaning and care. In the everyday and in the extraordinary. With WOW products and WOW services.

Job Alert

This could be your WOW-moment! Register for the Kärcher Job Alert. This way you will be notified by us via email about new jobs.

We believe that every WOW, huge or tiny, is extraordinary and unique – just like you are.