Service Supervisor

Finning; Regina; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading equipment service provider in Regina is seeking a Service Supervisor to oversee the Undercarriage, Paint Bay, Wash Bay, and Yard teams. In this position, you'll ensure safety compliance, manage workflow, and drive quality repairs while fostering a productive environment. The role requires effective leadership skills and a minimum of 4 years experience with Caterpillar equipment. This is a permanent, full-time role with a Monday-Friday schedule offering a competitive salary and comprehensive benefits.

Benefits

Competitive compensation

Comprehensive benefits

Yearly bonus

Paid breaks, vacation, sick and flex time

Employee Share Purchase Plan options

Qualifications

• Desire to lead and manage people.
• Previous experience with Caterpillar equipment (minimum 4 years).
• Understand safety standards and policies.

Responsibilities

• Lead and promote a healthy and safe work environment.
• Manage and measure technician productivity.
• Conduct performance conversations and provide regular feedback.

Skills

Effective leadership and supervisory skills

Excellent communication and interpersonal skills

Strong business acumen

Knowledge in Job Hazard Analysis (JHA)

Education

Journeyperson Heavy Equipment Technician ticket

Automotive, Agriculture Machinist or Welder ticket

Job description

Company: Finning Canada

Number of Openings: 1

Worker Type: Permanent

Position Overview:

Join Finning and lead a high‑performing team in delivering exceptional service quality and customer satisfaction! Do you enjoy overseeing multiple different work areas that are integral to the function of a facility? Then this might be the right opportunity for you! Our Regina team is looking for a Service Supervisor to work on a 5×2 shift overseeing the Undercarriage Paint Bay, Wash Bay and Yard teams. As a Service Supervisor you’ll be responsible for ensuring safety compliance, managing workflow and driving quality repairs.

What’s in it for you:

• A leadership role focused on safety, productivity and operational excellence
• Opportunities to manage shop‑floor activities and mentor technicians
• Competitive compensation and comprehensive benefits
• CAT Dealer‑grade training
• Employee Rewards exclusive access to discounts and perks
• Yearly bonus
• Paid breaks, vacation, sick and flex time
• Employee Share Purchase Plan options
• RRSP and Retirement Plan options

Job Description:

• Lead and promote a healthy and safe work environment ensuring compliance with all safety standards and policies.
• Facilitate pre‑job, mid‑job and post‑job reviews to ensure safety and quality at every stage.
• Manage and measure technician productivity ensuring efficient allocation of manpower and resources.
• Conduct performance conversations and provide regular feedback to help technicians grow and excel.
• Maintain high standards with daily time and service reports, cross‑over reports and field‑to‑shop transfers.
• Determine appropriate tooling for jobs and navigate the warranty process with expertise.
• Review inspection findings and ensure adherence to standard operating procedures.

Day‑to‑Day Activities:

• Monitor shop‑floor operations to ensure safety and quality standards are met.
• Engage with technicians to resolve technical and tooling issues promptly.
• Track KPIs related to productivity, safety and customer satisfaction.
• Conduct toolbox talks and safety meetings.
• Ensure accurate completion of timecards and service documentation.

Requirements:

• Desire to lead and manage people.
• Effective leadership and supervisory skills.
• Journeyperson Heavy Equipment Technician, Automotive, Agriculture Machinist or Welder ticket is considered an asset.
• Previous experience with Caterpillar equipment (minimum 4 years) is considered an asset.
• Strong business acumen.
• Excellent communication and interpersonal skills.
• Knowledgeable in Job Hazard Analysis (JHA) and hazard assessment.

Important:

• This position is based out of our Regina facility.
• This position will oversee our Undercarriage, Paint Bay, Wash Bay and Yard.
• Permanent full‑time role.
• Monday‑Friday 5×2 schedule.

If you’re ready to lead a team and deliver exceptional service operations, apply today!

At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal‑opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, nationality and ethnic origin, religion, age, sexual orientation, marital and family status and/or mental or physical disability. Finning is committed to collaborating with and providing reasonable accommodations/adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.

Required Experience:

Manager

Key Skills:

Business, Patient Care, Compliance, Facility, Emergency, Accounting, HVAC, Daily Operations, Direct Supervision, Professional Development, Service Management, Service Operations, Service Quality, Payroll, Service Technician

Employment Type:

Full‑Time

Experience:

Years

Vacancy:

1