Service Parts Associate

PowerToFly; Ottawa; On-site; CAD 70,000 - 75,000; Full time

Job summary

A leading distribution company in Ottawa, Ontario is seeking a Parts Associate to operate the parts counter and manage customer relations. Successful candidates will possess a high school diploma, relevant certifications, and must be fluent in French and English. This full-time position offers a starting salary of C$65,000, along with various benefits from day one. The work schedule is Monday to Friday, with a focus on creating a diverse and inclusive environment.

Benefits

Benefits start on first day

Annual bonus

Company Pension Plan

Medical/Dental/Life Insurance

Health Savings Account

Qualifications

• A criminal background check will be required.
• A driver's license verification will be required.
• Experience in a similar role is necessary.

Responsibilities

• Carry out customer parts counter duties and maintain relationships.
• Lead or guide other Parts Personnel in sourcing parts.
• Comply with Health, Safety, and Environmental standards.

Skills

Fluent in both French and English

Strong organizational skills

Proactivity

Physical fitness to lift 50 lbs

Education

High school diploma with pertinent experience

Red seal Parts technician journeyman certification

Forklift certification

Valid local driver’s license

Job description

We are looking for a talented Parts associate to join our Distribution business in Ottawa, Ontario.

In this role you will make an impact in the following ways:

• Carry out customer parts counter duties including receiving parts calls, greeting and assisting walk-in customers, completing all paperwork and processing it accordingly, handling cash, check, and credit card transactions.
• Maintain a favorable relationship with internal and external customers by addressing their needs and issues in a timely manner.
• Maintain a neat and clean appearance in the customer parts area and parts warehouse.
• Personally lead or guide other Parts Personnel in sourcing and locating complex parts requests or finding alternatives.
• Utilize various systems, catalogs, other resources, and collaborates with technicians to identify and procure the parts in the most cost and time efficient manner
• Perform other duties that may include managing stock levels, shipping and receiving parts, warehouse activities, inventory management related tasks, core processing, or other parts-related duties as assigned by management.
• Comply with Health, Safety, and Environmental standards, policies, procedures, and regulations.

Qualifications

A criminal background check will be required

A driver's license verification will be required

Responsibilities

In order to be successful in this role you will need the following:

Education, licenses or certifications:

• High school diploma with pertinent experience will be considered.
• Red seal Parts technician journeyman certification is an asset for this role.
• Forklift certification is an asset for this role.
• Valid local driver’s licence is necessary for this role.

Experience:

• Experience in a similar role is necessary for this role.

To be considered for this role you must:

• Be fluent in both French and English (written, read and spoken)
• Be physically fit in order to be able to lift charges on occasion (50 lbs).
• Be able to work in a team and demonstrate autonomy at the same time.
• Demonstrate strong organizational skills and be recognized as proactive.

What Cummins has to offer?

• A work environment that is committed to diversity and inclusivity.
• A competitive starting salary at $65000 annually, depending on experience.
• Benefits that start on your first day on the job.
• An annual bonus to all its employees.
• An environment focused on the safety and well-being of its employees.
• Work schedule is Monday to Friday from 7:00 a.m. to 3:30 p.m.
• This position is a backfill.

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check.

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Shop

Min Salary C$70000

Max Salary C$75000

ReqID 2423327

Relocation Package Yes

Business Justification Backfill

100% On-Site Yes

Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.