Service Manager

Manpower Canada; Brampton; On-site; CAD 90,000 - 110,000; Full time

Job summary

A leading recruitment agency is seeking a Service Shop Manager for a client in Brampton, ON. This role involves leading and managing mechanics, ensuring high customer satisfaction, and driving team performance. Ideal candidates will have over 5 years in mechanical service and at least 3 years in leadership, with strong mechanical aptitude particularly in diesel engines and hydraulics. Competitive remuneration package including benefits and growth potential is offered.

Benefits

$100K salary

company-paid benefits

RRSP matching

profit sharing

vacation + personal days

Growth potential

Qualifications

• 5+ years in a mechanical service environment.
• 3+ years in a leadership capacity.
• Familiarity with service management systems/technology.

Responsibilities

• Lead and manage mechanics in a shop setting.
• Mentor and train technicians and shop staff.
• Manage customer equipment and drive performance through optimization.

Skills

Mechanical aptitude

Leadership

Customer relationship management

Resource planning

Technical support

Education

Post-secondary education in business or mechanical field

Job description

Lead the Charge in Field Service Excellence! Are you ready to take your mechanical and leadership skills to the next level? Our Brampton, ON client who has been supplying construction and landscaping equipment for decades is looking to add a Service Shop Manager to their team! You’ll be immersed in a dynamic environment with top-tier equipment, a highly skilled service team, and unmatched career growth opportunities.

The Perks:

• $100K
• company-paid benefits
• RRSP matching
• profit sharing
• vacation + personal days
• Growth potential

The Role:

• Lead and manage mechanics in a shop setting
• lead, mentor, train technicians and shop staff
• manage customer equipment
• Build strong relationships with customers, ensuring high satisfaction and repeat business
• Drive performance through smart scheduling, resource planning, and team coaching; track service work
• Oversee warranty processes and technical support to maximize cost recovery and efficiency
• Collaborate with internal teams to continuously improve operations and customer experience

You Bring:

• 5+years in a mechanical service environment
• 3+ yearsin a leadership capacity
• post-secondary education in business or mechanical field
• A strong mechanical aptitude – especially with diesel engines, hydraulics, and electrical systems
• hands-on knowledge of heavy equipment or similar (skid steers, excavators, backhoes, etc)
• Familiarity with service management systems/technology
• G license and clean driver's abstract

Ready to lead a high-performance team and build your career with the best in the business? Apply now and let’s get to work.