Service Center Supervisor - Afternoon Shift

Brambles; Vancouver; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading logistics provider in Vancouver is seeking a motivated Service Center Supervisor to lead operations in a fast-paced environment. Responsibilities include mentoring and guiding employees, ensuring safety compliance, and managing operational costs. Ideal candidates will have extensive supervisory experience in production or logistics, and a passion for safety and continuous improvement. This is a full-time on-site role.

Qualifications

• 5-7 years of front-line supervisory experience in production, manufacturing, logistics or customer service.
• Experience with formal safety programs is required.
• Working knowledge of Six Sigma or Lean Manufacturing is an asset.

Responsibilities

• Provide hands-on leadership by mentoring and guiding employees.
• Manage shift maintenance activities and resolve equipment breakdowns.
• Ensure compliance with CHEP procedures and operational goals.

Skills

Coaching

Data analysis

Leadership

Problem-solving

Multitasking

Education

Bachelor’s degree or College Diploma

Tools

Microsoft Office

SAP

Kronos

CMMS

Job description

Overview

Are you ready to be part of a team that values safety, continuous improvement, quality, and employee well-being? CHEP is looking for a motivated Service Center Supervisor (Day Shift) to join our team in Vancouver, Canada!

Responsibilities

• Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
• Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
• Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
• Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.
• Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
• Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
• Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.

Position hours are 3p-11p, Monday through Friday

Position Purpose

Responsible for maintaining Zeroharm principles, while providing product and service thatmeets or exceeds the internal and external customers’ expectations using the most costeffective methods available.

Major / Key Accountabilities

• Direct manpower, materials & work activity to achieve plant output to planned levels
• Manage performance on productivity, quality and safety.
• Direct, coach, train and develop team members to meet corporate strategic goals andsafety initiatives.
• Conduct employment interviews and ensure compliance with new hire practices.
• Manage shift payroll and submission.
• Direct plant operations within CHEP SHE safety guidelines for all internal, externalcustomers and contractors.
• Local Safety Champion and Co-Chair of the JHSC
• Collect, validate & record key plant output information.
• Provide leadership for continuous improvement initiatives.
• Manage GRTW programs and Claims Management.

Qualifications :

• Bachelor’s degree or College Diploma

Experience

• 5-7 years of front-line supervisory experience in production, manufacturing, logistics orcustomer service.
• Experience with formal safety programs, required
• CHEP experience an asset.
• maintenance programs and knowledge of regulatory environment an asset

Skills and Knowledge

• Working knowledge of Six Sigma, Lean Manufacturing or other continuous improvement programs are assets.
• Production planning experience, relationship building, analytical problems solving skills, strong ability to multi-task and work within a team environment.
• Experience with recruitment, hiring, discipline and termination processes.
• Computer proficiency, Microsoft Office required SAP, Kronos, CMMS are assets

Languages

• English
• French

Remote Type

Not Remote

Skills to succeed in the role

Adaptability, Adaptability, Data analysis, Coaching, Written communication, IT literacy, Delegation, Talent development, Inclusive leadership, Stakeholder engagement, Prioritization, Feedback, Change management, Innovation, Inspiring Others, Emotional intelligence, Learn From Mistakes, Numeric literacy, Mentoring, Mentoring, Motivating teams, Data-driven decision making, Strategic thinking

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at