Service Advisor

Steele Auto Group; Dartmouth; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading auto service provider in Dartmouth is seeking a Service Advisor. The position involves connecting with clients, understanding their vehicle needs, and preparing service estimates. Ideal candidates should have strong communication skills and a willingness to learn. The role offers an hourly wage plus bonuses, along with a comprehensive benefits package including health plans and retirement savings. Join a community focused on exceeding expectations and professional growth.

Benefits

100% Matched Retirement Savings Plan

Flexible Health & Dental Plans

Mental Health & Wellness Support

Employee Discounts

Work Boot Reimbursement

Access to Steele University

Qualifications

• Dealership experience is an asset, but not required; attitude and willingness to learn matter most.
• A calm, professional, and collaborative approach is essential.
• A valid driver’s license with a clean driving abstract is necessary.

Responsibilities

• Welcoming clients and understanding their concerns.
• Reviewing service coverage and explaining options.
• Preparing accurate estimates for labor and parts.
• Maintaining organized service records.

Skills

Strong communication skills

Solution-oriented mindset

Organizational skills

Ability to connect with people

Job description

Overview

At Steele Auto Group, work is more than a job. It’s a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.

Be The Connection Behind Every Great Service Experience! At Steele Chevrolet, Service Advisors are the steady, trusted point of connection between our clients, technicians, and the service experience. This role is about people first, listening carefully, guiding confidently, and creating a sense of ease from the moment a client arrives to the moment they drive away. You are not working alone here. You are surrounded by an experienced, supportive team that shares knowledge, steps in when needed, and wants to see you succeed.

As a Service Advisor, you take ownership of each customer journey, translating vehicle needs into clear plans, setting expectations with care, and ensuring every interaction feels thoughtful and professional. If you enjoy building rapport, communicating with clarity, and knowing your work truly matters to both the customer and the team around you, this is a role where you can thrive!

Hourly Wage Range: $21.40 to $25.70 plus bonus

Responsibilities

• Welcoming clients and taking the time to truly understand their concerns
• Reviewing service coverage and warranties, explaining options clearly and confidently
• Preparing accurate estimates for labor, parts, and materials
• Creating detailed repair orders that align customer needs with technician insight
• Keeping clients informed with timely updates, realistic timelines, and follow-through
• Maintaining organized service records that support quality and consistency
• Looking for meaningful ways to elevate the customer experience at every touchpoint

What You Bring To The Team

• Dealership experience is an asset, but not required; attitude and willingness to learn matter most
• A practical, solution-oriented mindset with the confidence to take initiative
• Strong communication skills and a natural ability to connect with people
• A calm, professional, and collaborative approach
• Solid organizational skills and comfort managing multiple priorities
• A valid driver’s license with a clean driving abstract

Why You\'ll Love Working With Steele Auto Group

At Steele Auto Group, you’re not just joining a company; you’re joining a community where you’ll be empowered to exceed expectations and develop your full potential.

Role & Total Rewards

We believe in rewarding hard work and supporting every part of your journey. That’s why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full-time, part-time, or term), eligible employees can look forward to, some or, all the following:

• 100% Matched Retirement Savings Plan – employer-matched RSP plan, with a maximum of 4% after 3 months and 5% after 5 years
• Flexible Health & Dental Plans – six cost-shared plans tailored to your lifestyle with coverage for you and your family
• Mental Health & Wellness Support – 24/7 confidential support for you and your family through EFAP
• Employee Discounts – On vehicle purchases, parts, and service at any of our locations
• Work Boot Reimbursement – Reimbursement immediately
• Access to Steele University – engaging, role-specific training, learn anytime anywhere, track progress, and earn rewards as you grow your skills

While we make every effort to post our rates accurately, some websites may display salary estimates for this position without our involvement. These figures are generated independently for general comparison and are not provided or verified by Steele Auto Group. We look forward to discussing accurate, role-specific compensation details with candidates selected to move forward in the recruitment process.

Steele Auto Group is committed to creating a workplace where your talents are recognized, your growth is championed, and your potential is limitless. We invest in our people, promote from within, and foster a fair, inclusive, and opportunity-rich environment. If you are contacted for an interview and require accommodation, please let us know. We are here to support you in every step of the way.

Apply now and start driving your career forward with a team that’s got your back!

Located in Dartmouth, NS!

Learn more about us at www.steeleauto.com

We can’t wait to meet YOU!

How to Apply

• Click the link to apply, Steele Auto Group Careers
• Sign in (top right corner) and create your profile
• Upload your resume

In 2 minutes, the Steele Auto Group career world is right at your fingertips!

• If you are an employee of Steele Auto Group, please apply through the careers page to ensure you are flagged as an internal applicant.