Server Assistant - Luma

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading hospitality provider in Toronto is seeking dedicated team members to support food and beverage service in a dynamic restaurant environment. Responsibilities include accurately delivering orders, ensuring guest satisfaction, and maintaining safety standards. Candidates should have flexible availability, valid Smart Serve certification, and a passion for hospitality. Join a collaborative team committed to creating memorable dining experiences.

Benefits

Competitive Wages

Comprehensive health, dental, and vision benefits

Discounted gym membership

50% dining discount at O&B restaurants

Qualifications

• Flexible availability to work evenings, weekends, and holidays as needed.
• Ability to remain active during shifts in a fast-paced environment.
• A positive demeanor with a genuine passion for hospitality.

Responsibilities

• Support food & drink running and ensure accurate delivery.
• Answer guest questions about food, beverages, and services.
• Maintain high floor awareness to assist with table clearing.

Skills

Excellent communication skills

Attention to detail

Team-oriented mindset

Ability to lift 30 lbs

Flexibility in scheduling

Education

Valid Smart Serve certification

Job description

Company Description

Located in the heart of Toronto’s Downtown Entertainment District, with sweeping views of the TIFF Bell Lightbox, Luma is a contemporary restaurant that blends a polished, sophisticated atmosphere with a welcoming, vibrant energy. Joining us means becoming part of a team dedicated to exceptional ingredients, flawless execution, and creating memorable dining experiences night after night. You’ll engage with discerning guests, contribute to the restaurant’s elevated culinary reputation, and thrive in one of Toronto’s most iconic and dynamic hospitality destinations.

What we offer

• Competitive Wages
• Gratuities
• Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
• Discounted gym membership to help you stay active and healthy
• Access to our Employee Assistance Program for confidential support
• 50% dining discount at all O&B restaurants for you and up to three guests
• Employee Referral Program
• Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!

Job Description

• Support food & drink running, ensuring accurate delivery to the correct guest without auctioning
• Confidently answer guest questions regarding food, beverages and restaurant services as needed
• Communicate effectively with Servers and Hosts to support smooth seating flow and service efficiency
• Maintain a high level of floor awareness, assisting with clearing and resetting tables as required
• Adhere to all food safety standards, policies, and procedures at all times
• Manage cleanliness tasks including emptying garbage, changing linen bags, and properly disposing of waste and recycling
• Relay guest feedback, requests, or notable comments to Servers to support a positive and memorable guest experience
• Perform additional duties as assigned to support overall restaurant operations

Qualifications

• Flexible availability to work evenings, weekends, and holidays as business needs require
• Legally eligible to work in Canada
• Valid Smart Serve certification, required
• Ability to remain standing and active throughout the duration of the shift in a fast-paced environment
• Capable of safely lifting and carrying items weighing up to 30 lbs
• Strong attention to detail with a commitment to accuracy, efficiency, and service standards
• Excellent communication skills and a collaborative, team-oriented mindset
• Ability to stay calm, organized, and guest-focused in a high-energy service environment
• A positive, professional demeanor with a genuine passion for hospitality

Additional Information

AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.

** We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process. **