Senior Technical Writer - AI Cloud Platform Docs

League; Toronto; On-site; CAD 81,000 - 92,000; Full time

Job summary

A leading healthcare technology platform in Toronto is looking for a Technical Writer to join their team. This role involves the creation of clear and comprehensive documentation, improving product understanding for customers and internal teams. The ideal candidate has over five years of experience in technical writing, strong skills in collaboration, and the ability to create effective documentation using tools like Confluence and AI. A comprehensive benefits package is also offered, including health benefits and professional growth opportunities.

Benefits

Comprehensive Health Benefits

Bonus Program

Employee Stock Option Program

Unlimited Paid Time Off

Wellness Days

Growth Opportunities

Mentorship Program

Qualifications

• Ability to create and maintain release notes and API documentation.
• Experience developing implementation guides and technical documentation.
• Strong skills in creating visual content such as diagrams and infographics.

Responsibilities

• Collaborate with engineering and product teams to enhance documentation.
• Produce high-quality technical content that is easily searchable.
• Drive a reduction in support tickets via improved documentation.

Skills

Technical writing

Ability to explain complex concepts

Relationship building

Knowledge of JIRA

Experience with cloud platforms

Education

5+ years as a Technical Writer

Familiarity with content authoring tools

Experience in Integrated Development Environment

Tools

Confluence

AI tools

Job description

A leading healthcare technology platform in Toronto is looking for a Technical Writer to join their team. This role involves the creation of clear and comprehensive documentation, improving product understanding for customers and internal teams. The ideal candidate has over five years of experience in technical writing, strong skills in collaboration, and the ability to create effective documentation using tools like Confluence and AI. A comprehensive benefits package is also offered, including health benefits and professional growth opportunities.