Senior Strategic Account Manager

WESCO Distribution; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading distribution company in Toronto is seeking a Senior Strategic Account Manager to oversee key client relationships that significantly impact long-term success. The role focuses on driving new business development, managing a pipeline of opportunities, and maintaining relationships with priority stakeholders. Candidates should have over 5 years of experience in strategic account management, excellent communication skills, and proficiency with CRM software. The position requires flexibility and the ability to travel up to 25%.

Qualifications

• High School Degree or Equivalent; Bachelor’s Degree preferred.
• 5+ years proven sales experience as a strategic account manager of large account portfolios.
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships.

Responsibilities

• Lead development and execution of strategic account plans.
• Drive new business development and manage pipeline of opportunities.
• Maintain relationships with priority customer stakeholders.

Skills

Sales experience

Relationship management

Strategic planning

Communication skills

Negotiation skills

Problem-solving skills

Education

Bachelor’s Degree

Tools

CRM software

Microsoft Office

Job description

As a Senior Strategic Account Manager, you will maintain client relationships with key target accounts that have a major strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and work to resolve any issues or concerns and ensure customer satisfaction.

Responsibilities:

• Leads the development and execution of the strategic account plans at key, named accounts.
• Drives new business development. Will research, qualify, contact, present and close new clients based on an assigned territory or market segment.
• Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
• Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.
• Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
• Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
• Leads solution development efforts that best address customer needs.
• Engages supplier sales resources to enlist their support and create solutions.
• Expert in strategic selling and takes the lead in high level sales engagements. Provides pre and post-call coaching to branch sales team.

Qualifications:

• High School Degree or Equivalent required; Bachelor’s Degree preferred.
• 5+ years proven sales experience as a strategic account manager of large account portfolios.
• Experience managing multiple stakeholders and projects.
• History of success maintaining and developing key relationships.
• Success in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources.
• Ability to understand where potential exists in assigned accounts and can recognize and create opportunities.
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
• Strong negotiation and problem-solving skills.
• Proficiency with CRM software and Microsoft Office.
• Self-starter and able to work efficiently under pressure.
• Ability to travel up to 25%.