Senior Service Technician

Hallmark Housekeeping Services; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading janitorial service provider in Toronto seeks a Service Technician to oversee operations and perform equipment maintenance. The ideal candidate has over 5 years of technical experience with janitorial equipment, strong communication skills, and a G-class driver's license. Competitive hourly wage and a comprehensive benefits package are offered.

Benefits

Competitive benefits package

Potential for salary review

Qualifications

• 5+ years of technical experience servicing janitorial equipment.
• Certification by at least one OEM manufacturer.
• G-class driver’s license required.

Responsibilities

• Oversee operations of the Toronto equipment service department.
• Perform equipment repairs and preventative maintenance.
• Respond to emergency service calls 24/7.

Skills

Fluent in English

Bilingual/multilingual skills (Spanish or Portuguese)

Customer service-oriented

Proficient in service tracking software

Education

Post-secondary diploma in Mechanical/Electrical Technology

Tools

MS Office

Adobe

Job description

Job Description

Corporate Overview :

Hallmark Housekeeping Services Inc. is Canada’s premium commercial janitorial partner, and an industry leader in sustainable and innovative solutions. Our focus is to serve our customers by providing a consistent and superior service in an economical, safe, and environmentally responsible manner. Since our inception in 1977, we have remained focused on being an employer of choice, by fostering an engaging organizational culture, and prioritizing the well-being of all members of our team.

Position Summary :

Hallmark is seeking a Service Technician to assist our janitorial operations with service requests across our contract locations in the Greater Toronto Area. The Service Technician will report directly to the Executive Vice President. Responsibilities include:

• Overseeing all operations of the Toronto equipment service department
• Performing equipment repairs and preventative maintenance
• Ensuring efficient completion of service requests
• Managing shop inventory and sourcing parts from manufacturer/distributor partners
• Responding to emergency service calls 24/7 and traveling across the GTA and surrounding areas
• Managing maintenance records and costs using in-house service tracking software
• Providing on-site staff support on equipment operation and safety
• Training and supporting service technicians
• Maintaining safe working conditions and adhering to occupational health & safety regulations
• Communicating with Site Managers on service requests and providing status updates
• Performing additional duties as assigned by management

Salary : $36.00 per hour

Benefits : Competitive benefits package and potential for salary review

NOC : 22311

Required Qualifications :

• Fluent in English with excellent communication skills; bilingual/multilingual skills (Spanish or Portuguese) are a plus
• 5+ years of technical experience servicing janitorial equipment (e.g., Tennant, Nilfisk)
• Certification by at least one OEM manufacturer
• Post-secondary diploma in Mechanical/Electrical Technology or similar
• G-class driver’s license
• Training and certifications on industry equipment (e.g., auto scrubbers) are assets
• Proven leadership in training and mentoring junior technicians
• Flexibility for 24/7 work hours, including weekends and holidays (if needed)
• Experience in janitorial or service industry
• Ability to lift up to 75 lbs and travel to various locations
• Customer service-oriented with a passion for teamwork
• Proficient in service tracking software, MS Office, and Adobe