Senior Product Manager, Experience Platforms (Digital Strategy And Product) (English Services)

CBC / Radio-Canada; Toronto; On-site; CAD 95,000 - 120,000; Full time

Job summary

A Canadian public broadcaster seeks a Senior Product Manager to lead the Experience Platforms. This role involves developing foundational Web and App platforms, aligning technology libraries, and coaching product owners. Candidates should have a strong background in software applications, particularly within mobile ecosystems, and be adept at collaborating across teams for product delivery.

Qualifications

• 5 years of professional experience in a technical product role developing software applications.
• Demonstrated experience with iOS and Android ecosystems.
• Proven track record of continuous improvement.

Responsibilities

• Take the lead in ensuring foundational Web and App platforms.
• Work with many departments to prioritize and execute business priorities.
• Coach and lead Product Owners in the platform teams.

Skills

Time Management

Data Analytics

Analytical

Agile

Requirement Gathering

Strategic thinking

Communication

Problem Solving

Market Research

Cross Functional Teams

Education

Bachelor's degree in Computer Science, Engineering, or Technical Business

Tools

Adobe Analytics

Atlassian's JIRA

Confluence

Bitbucket

Job description

Overview

Position Title : Senior Product Manager Experience Platforms (Digital Strategy And Product) (English Services)

Status of Employment : Contractee Long-Term (Fixed Term)

Position Language Requirement : English

Language Skills : English (Reading - C - Advanced) English (Speaking - C - Advanced) English (Writing - C - Advanced)

Work at CBC / Radio-Canada

At CBC / Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date : : 59 PM

Position : Senior Product Manager Experience Platforms

At the CBC we all have a story to tell. Whats yours

If you share our passion for storytelling Canada and having a positive impact on your community CBCs Digital Strategy and Product team is where you want to be!

CBC serves one of the countrys largest digital audiences and one of the few that is built and owned in Canada by Canadians. Our product suite includes CBC News app CBC Gem and CBC Listen.

Our product vision is to make it effortless for all people and communities in Canada to tell and discover the stories that connect us . Whether delivering the latest breaking news international hit series like North of North deep dives into the issues of your town or neighborhood award winning podcasts like Someone Knows Something or nation building events like the Olympics our products ensure that these stories reach Canadians on their phone TV desktop or smart speakers whenever they need or want us.

You have the opportunity to play a part in informing enlightening and entertaining Canadians through innovative storytelling formats and content discovery. We are an empowered outcome-driven innovative hub for CBC critical to the future growth of Canadas public media company and the wider content ecosystem. We believe that we are most impactful when our teams reflect the breadth of experience of the audiences we serve and we are committed to an inclusive and equitable workplace to realize that belief. When you join our mission you are not only contributing to the growth of the CBC but the future of our country.

Why is this role important

As the Senior Product Manager of Experience Platforms you will take the lead in ensuring we have foundational Web and App platforms that enable our audience-facing teams to bring new content experiences to market as quickly as possible. The platform teams are responsible for the core technology that multiple teams work on. This role includes aligning or consolidating underlying technology libraries and ensuring functional parity across our many platforms. You will work with many departments across CBC to prioritize and execute on business priorities impacting revenue and data insights. You will coach and lead the Product Owners for Web and Apps Platform on identifying accelerators that many teams can utilize. You will partner with Engineering to prioritize tech stack upgrades keeping technical debt contained and improving and automating testing and deployment processes and tools.

We are currently starting an App platform transformation that involves rearchitecting our entire App with a Clean architecture and utilizing KMP shared libraries that reduce rework between iOS and Android Apps. This role would be critical in prioritizing aligning and planning work with multiple teams. The goal is to allow key areas of the app to iterate on their experience while we work through replatfoming major areas. This will require strong team coordination negotiation and expert analysis of trade-offs.

In the long-term you will create a vision and objectives for your teams : to make sure our platform capabilities allow our experiences to be adaptive to changing audience needs. Key measures of success will be speed-to-market platform performance measures like Google Lighthouse score and improving ROI on introducing new data ad tech personalization and other shared backend capabilities across our entire product ecosystem.

What you bring to our team

Provides direct product leadership coaching and role modelling for Product Owners in the portfolio reinforcing product discipline and principles are applied in our approach to delivering product.

Oversees the Web Platform Team and App Platform team portfolio of work being the main communication point for other product and stakeholder teams across the organization providing overall status reporting and supporting in the mitigation of value risk usability risk viability risk feasibility risk.

Actively works with other product teams on joint roadmaps and planning sees those plans through execution by removing roadblocks communicating and reinforcing priorities and often lead joint technical troubleshooting.

Plan and manage delivery of our App Platform transformation planned over the next year.

Understand the challenges faced by developers audience experience product managers product designers and content producers and work with team to ideate on solutions.

Owns and co-develops the strategic 3 to 12 month roadmap for the Platform teams with the Product Leads and Technical Solutions Architect.

Work closely with other Platform Product Portfolios to enable their needs to be integrated into the front-end experience : Content Creation Analytics and BI Identity and Personalization Marketing and Revenue.

Makes critical decisions on the quarterly prioritization and establishment of team workplans.

Acts as intake point for new strategic work making critical decisions on prioritization and roadmap commitments with stakeholders and owns the continuous refinement of quarterly priorities ensuring alignment to business priorities. Acts as the main resource for quarterly planning and departmental inter-dependency management during execution.

Works closely with stakeholders to identify the largest business problems and opportunities leads initial discovery against those problems works with the product teams to hand off to POs for execution responsible for regular and meaningful updates to stakeholders and takes a client centric approach to stakeholder management.

Leads relationships with technical teams within the organization and between Rad-Can and CBC negotiating priorities scope of work and objectives.

Sets and negotiates expectations of senior leadership to ensure that work is aligned with the business value ensuring that problem statements are clear Definition of Done is established across all work measures progress and demonstrates the value that Experience Platform teams provide to the rest of the organization as necessary and required.

Qualifications

Has a Bachelor degree in Computer Science Engineering Technical Business or equivalent

5 years of professional experience in a technical product role developing software applications preferably solutions deployed on high-traffic sites

Demonstrated experience with the iOS and / or Android ecosystem as well as web

Demonstrated experience implementing shared services

Demonstrated experience coordinating work across multiple agile product teams

Demonstrated track record of continuous improvement

Demonstrated facilitation experience

Experience with data platforms used for A / B Testing marketing and digital performance tracking like Adobe Analytics Chartbeat Conductrics Amplitude Comscore

Awareness of the purpose and application of tools such as Atlassians JIRA Confluence and Bitbucket

Nice to have :

Understanding of quality engineering practices test automation and CI / CD

Understanding of audience impact for a media and broadcasting company and developing best in class UX experiences

Knowledge of media domain (e.g. ingestion workflows and streaming protocols) is a plus

Have ability to lead and connect with people inside and outside of the team (eg. other product teams stakeholders as necessary)

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next step will be asked to complete a background check. This includes :

A mandatory Criminal record check.

Other background checks may be conducted based on the operational requirements of the position.

CBC / Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

Primary Location : Broadcast Centre 205 Wellington St. W. Toronto Ontario M5V 3G7

Number of Openings : Work Schedule :

Full time

Key Skills

Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams

Employment Type : Full-Time

Experience : years

Vacancy : 1