Senior Product Manager, Core Platform

SurveyMonkey; Ottawa; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading survey platform is seeking a Senior Product Manager to define and drive the product strategy for their survey authoring experience. You will work on AI integration, collaborate with cross-functional teams, and enhance user collaboration features. A background in product management and a passion for user experience are essential. The role supports remote working in a flexible, inclusive environment.

Benefits

Flexible work environment

Inclusive workplace

Qualifications

• 5-7 years of product management experience.
• Experience or strong interest in AI/ML.
• Proven ability to lead cross-functional teams.

Responsibilities

• Define and lead the product strategy for the survey authoring experience.
• Identify opportunities to integrate AI/ML into products.
• Partner with engineering and design to launch new features.
• Prioritize and execute against a roadmap.
• Enhance features for user collaboration.

Skills

Product management

AI/ML integration

User experience design

Analytical skills

Communication

Job description

Overview

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

Are you a product leader who loves to build and ship? We’re looking for a Senior Product Manager to own a core part of the SurveyMonkey platform. You will be responsible for defining the future of how millions of users create, distribute, and analyze surveys. You\'ll drive the product strategy for our survey authoring experience, from building intuitive smart features to enabling seamless multi-user collaboration. We\'re looking for a builder who has a passion for AI and a bias for action, ready to make a significant impact on our most foundational product.

What you’ll be working on

• Define and lead the product strategy for a critical area of our core platform, such as the survey authoring canvas, distribution channels, or response collection and analysis.
• Identify and champion opportunities to integrate AI/ML to make our products smarter. You could work on anything from AI-powered question suggestions to automated analysis of open-ended text responses.
• Partner closely with engineering, design, and data science to scope, build, and launch new features. You\'ll use your influence to align stakeholders and move projects forward at high velocity.
• You\'ll be accountable for defining, prioritizing, and executing against a roadmap that drives key metrics like survey send rates, user engagement, and retention.
• You will build and evolve features that enable seamless collaboration and sharing, empowering multiple users and teams to work together on surveys.

We’d love to hear from people with

• 5-7 years of product management experience, with a track record of building and shipping successful products.
• Experience or strong interest in AI/ML, with the ability to identify and leverage new technologies to solve user problems.
• A "builder" mindset with a passion for designing elegant and intuitive user experiences for complex workflows.
• An entrepreneurial spirit and comfort in ambiguity, with a proven ability to lead a cross-functional team toward ambitious goals.
• Deep analytical skills and the ability to make data-informed decisions about prioritization and trade-offs.
• Excellent communication skills and the ability to articulate a clear product vision to a wide range of audiences

Remote and culture

Remote-friendly: #LI-remote. At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs to help employees thrive in work and life. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

How to apply and privacy notice

For more information on how SurveyMonkey processes your personal data as a job candidate, please see our Global Applicant and Candidate Data Privacy Notice. Review this and acknowledge its content by submitting your application. If you have questions about privacy, please contact [e-mail]. Do not send your resume/CV/application to this email address.