Senior Ovation Underwriter

Aviva; Toronto; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

Aviva is seeking a Senior Underwriter to join the Ovation Underwriting team in Toronto. The ideal candidate will have over 5 years of experience in High Net Worth property insurance and will be responsible for developing broker relationships, delivering excellent service, and ensuring profitable growth. This position offers a hybrid work model and a strong rewards package, including competitive compensation and professional development opportunities.

Benefits

Compelling rewards package

Competitive vacation package

Outstanding Career Development opportunities

Corporate wellness programs

Qualifications

• 5+ years of High Net Worth property insurance experience.
• Outstanding communication skills, both oral and written.
• Ability to develop long-term relationships with brokers.

Responsibilities

• Deliver superior quality service and maintain broker communication.
• Analyze data, pricing, and tailor products to customer needs.
• Negotiate coverage options and maintain profitability.

Skills

Communication

Analytical skills

Negotiation skills

Time management

Education

CIP designation

FCIP designation

Job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Our business is growing, which has resulted in additional opportunities with the Ovation Underwriting team. A key objective of this role is delivering a superior broker experience, highlighted by confidence, responsibility, and professionalism.

As a Senior Underwriter, you will ensure consistent, fair, and valuable communication with our Broker Partners. Developing meaningful broker relationships is fundamental to the success of the

business. You will play a key role in delivering exclusive service, balancing the broker needs against the corporate priorities to enable profitable growth and underwriting excellence.

What you’ll do:

• Deliver superior quality service, aiming for first point resolution in all interactions.

• Maintain an informed mindset and challenge the status quo to provide the best underwriting service.

• Analyze data, pricing, and coverage, tailoring the product to meet the specific needs of Ovation customers.

• Negotiate coverage options and premium while maintaining underwriting discipline and profitability.

• Prepare new business quotes; process endorsements, renewals, and inspections.

• Order and analyze reports, including claims histories and driver’s abstracts

• Navigate multiple applications at the same time, including Broker Portal, property evaluation software, Salesforce, Five9, and other web-based applications

• Effectively prioritize tasks to ensure delivery in a timely manner

• Exhibit a high degree of integrity when representing Ovation to our Broker Partners, working with team members and Ovation leaders, and with key stakeholders at Aviva Canada Inc.

• Continuously update soft skills and product/industry knowledge through internal and external learning opportunities.

What you’ll bring:

• 5+ years of High Net Worth property insurance experience

• CIP, FCIP, CRM designation either completed or in progress

• Ability to interact in a professional manner to develop long-term relationships with brokers

• Ability to listen to broker and customer needs to effectively and efficiently meet them

• Ability to work with internal business partners to deliver a great broker and customer experience

• Outstanding communication skills, both oral and written

• Strong and effective analytical, negotiation, and decision-making skills

• Superior time management, a pro-active mindset, and demonstrated productivity in a hybrid environment

What you’ll get:

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

• Outstanding Career Development opportunities.

• We’ll support your professional development education.

• Competitive vacation package with the option to purchase 5 extra days off per year

• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion

• Corporate wellness programs to support our employees’ physical and mental health

• Hybrid flexible work model

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

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