Senior Liability Claims Examiner - Full Time (Anywhere in Canada)

International Programs Group; Toronto; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading claims administration company is seeking a Senior Liability Claims Examiner to provide quality claims services across Canada. The ideal candidate will have 7-10 years of experience in claims adjusting, strong communication skills, and a solid grasp of technology. This mid-senior level role offers competitive pay, remote work options, and various employee benefits including a retirement savings plan and wellness programs.

Benefits

Competitive Pay

Work-Life Balance

Remote Work Opportunities

E-flex Benefits Program

Wellness Programs

Registered Retirement Savings Plan (RRSP) with 2% match

Training and Career Development Opportunities

Employee Referral Bonuses

Employee Recognition Program

Access to vendor discount programs

Reimbursement for Adjusting Licenses and Dues

Qualifications

• 7-10 years of experience in claims adjusting or examining.
• Ability to hold an independent adjusting license.
• Exposure to the Lloyd's market is an asset.

Responsibilities

• Act as an examiner for various Lloyd's accounts.
• Examine complex liability claims.
• Direct Field Adjusters on investigations.

Skills

Claims adjusting

Communication

Analytical skills

Customer service

Technology proficiency

Education

Post-secondary education

CIP courses

Tools

MS Office

Job description

Overview

Senior Liability Claims Examiner - Full Time (Anywhere in Canada)

International Programs Group (IPG) is an independent third-party claims administrator which provides claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention. We are seeking a Liability Examiner to join our team.

Attendance to the office is required at a minimum of 1 day per week and as needed for training, client meetings and team meetings.

Role Responsibilities

• Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients.
• Examine complex liability claims.
• Direct Field Adjusters on assignment investigations.
• Settle claims directly with claimants or their representatives.
• Administer claims payments / settlements through trust accounts.
• Liaise with all stakeholders to ensure client needs are met.

Qualifications & Experience

We are looking for individuals with a demonstrated and proven track record of performance. Licensing and experience are critical for handling significant examining tasks for a TPA. You should be technically strong, well-organized, and able to understand key issues and provide solid solutions. Motivation to do this work and excitement about the challenges of a rapidly growing organization are important.

We Will Also Consider The Following

• Education with relevant post-secondary education is an asset
• Completed CIP courses, or working towards CIP designation
• Ability to hold an independent adjusting license
• 7-10 years of experience delivering relevant claims adjusting and/or examining work
• Exposure to the Lloyd’s market is an asset
• Experience contributing to a high-performing team
• Strong aptitude and ability to work with technology
• Attention to detail and professional communication

Competencies

• Ability to direct adjusters of all levels and work effectively in a team environment
• Strong written and oral communication with internal and external associates
• Positive, customer service oriented approach ensuring inquiries are handled timely
• Strong analytical, problem solving and organizational skills
• Proactive in identifying and implementing solutions
• Ability to multi-task in a fast-paced environment
• Exceptional computer skills; proficient in MS Office and capable in a paperless environment

What We Offer

• Competitive Pay
• Work-Life Balance
• Remote Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

Job level: Mid-Senior level • Employment type: Full-time • Industry: Insurance