Senior IT Support & Systems Administrator (Multi-Platform)

Onico Solutions; Richmond Hill; On-site; CAD 55,000 - 65,000; Full time

Job summary

A leading company is seeking a Senior Technical Support Analyst/Junior System Administrator to manage technology platforms and provide technical support across multiple systems. The role requires excellent communication skills and the ability to handle various responsibilities, including vendor management and issue resolution, in a fast-paced environment. With a strong focus on customer satisfaction and project completion, candidates should be adaptable and capable of working under pressure. The position is based in Etobicoke, offering a competitive salary.

Qualifications

• Minimum 5 years supporting multi-platform systems.
• 4 years experience supporting macOS.
• Extensive experience with desktop and server operating systems.

Responsibilities

• Provide end-user technical support for macOS and Windows.
• Software troubleshooting for Adobe Creative Suite and Autodesk.
• System administration of Windows Servers and Email Servers.

Skills

Technical Support

Multi-platform Systems

macOS

Windows

Adobe Creative Suite

Autodesk

Problem-Solving

Interpersonal Skills

Job description

A leading company is seeking a Senior Technical Support Analyst/Junior System Administrator to manage technology platforms and provide technical support across multiple systems. The role requires excellent communication skills and the ability to handle various responsibilities, including vendor management and issue resolution, in a fast-paced environment. With a strong focus on customer satisfaction and project completion, candidates should be adaptable and capable of working under pressure. The position is based in Etobicoke, offering a competitive salary.