Senior Global Travel Counsellor & Advisor

Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland; Calgary; On-site; CAD 50,000 - 75,000; Full time

Job summary

A global travel management leader is seeking a Senior Travel Counsellor in Calgary, Canada. This role focuses on delivering exceptional service while managing both domestic and international travel arrangements. Candidates should have 3-5 years in the travel industry, high school diploma, and strong problem-solving abilities. The position offers a chance to build credibility and loyalty within a highly respected brand. Join us to provide top-notch experiences for travelers in a dynamic environment.

Qualifications

• 3-5 years’ experience in the travel industry or customer service center.
• Superior written and verbal communication skills.
• Proven ability to create complex travel arrangements.

Responsibilities

• Delight the traveler and provide excellent service.
• Create domestic and international travel arrangements.
• Sell products contributing to CWT’s profitability.

Skills

Customer service

Problem solving

Communication skills

Travel industry knowledge

Multi-lingual handling

Education

High School diploma or equivalent

Tools

Microsoft Excel

Avaya phone system

Moxie

Power Express

Job description

A global travel management leader is seeking a Senior Travel Counsellor in Calgary, Canada. This role focuses on delivering exceptional service while managing both domestic and international travel arrangements. Candidates should have 3-5 years in the travel industry, high school diploma, and strong problem-solving abilities. The position offers a chance to build credibility and loyalty within a highly respected brand. Join us to provide top-notch experiences for travelers in a dynamic environment.