Senior Disaster Readiness Operations Manager

RBC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A major financial institution in Toronto is looking for a Senior Disaster Readiness Operations Manager to design and manage disaster readiness exercises. This includes alignment with regulatory guidelines and facilitating large-scale recovery operations. Requires expertise in disaster recovery and communication skills, along with an understanding of IT infrastructure. Competitive compensation and a total rewards program are offered.

Benefits

Comprehensive Total Rewards Program

World-class training program in financial services

Flexible benefits

Qualifications

• Expert experience with Disaster Recovery including design, exercise planning and execution.
• Senior level verbal and written communication skills.
• Basic understanding of IT infrastructure including virtualization and Cloud.

Responsibilities

• Design and run different types of exercises to address plausible severe scenarios.
• Prepare detailed reports on exercise objectives and risks for regulatory assessment.
• Organize and facilitate large groups of resources for efficient recovery operations.

Skills

Disaster Recovery

Senior level communication skills

IT infrastructure knowledge

Adaptability

Critical Thinking

Teamwork

Education

DRI International certification

Tools

ServiceNow

Job description

What is the Opportunity?

The Disaster Recovery and BCM team at RBC supports critical business processes by ensuring people, processes and technology are prepared to recover from the unexpected. As a Senior Disaster Readiness Operations Manager, you will be responsible for designing and managing disaster readiness exercises. You will design the exercise methodology based on risk scenarios, define objectives and success criteria and facilitate global team implementation. You will be part of an important program of continuous improvement that ensures the ongoing resilience of RBC as we become a digitally enabled relationship bank.

What will you do?

• Design and run different types of exercises to address plausible but severe scenarios.

• Prepare detailed reports on exercise objectives and risks for regulatory assessment.

• Align exercise and test requirements with regulatory guidelines.

• Organize and facilitate large groups of resources for efficient recovery operations.

• Research and remain current on industry standards for business continuity and promote continuous improvement of the Disaster Readiness Program.

What do you need to succeed?

Must-have:

• Expert experience with Disaster Recovery including design, exercise planning and execution.

• Senior level verbal and written communication skills.

• Basic understanding of IT infrastructure including virtualization, databases, SAN and NAS storage, messaging, networking and Cloud.

Nice to have:

• DRI International certification for Disaster Recovery.

• Financial regulatory requirements for business continuity management.

• Experience with ServiceNow.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

Job Skills

Adaptability, Business Continuity, Collaborating, Communication, Creative Visioning, Critical Thinking, Decision Making, Detail-Oriented, Disaster Recovery (DR), Facilitation, Industry Knowledge, Information Technology Infrastructure Library (ITIL), Organizing, Regulatory Requirements, Strategic Thinking, Systems Software, Teamwork, Time Management

Additional Job Details

• Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

• City: Toronto

• Country: Canada

• Work hours/week: 37.5

• Employment Type: Full time

• Platform: TECHNOLOGY AND OPERATIONS

• Job Type: Regular

• Pay Type: Salaried

• Posted Date: 2025-10-15

• Application Deadline: 2025-11-17

• Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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