Senior Consultant, Cloud Environment Management, Big Data Services

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 125,000 - 150,000; Full time

Job summary

A leading financial institution in Toronto seeks a Senior Consultant in Cloud Environment Management to plan, deliver, and maintain environments for QA, DEV, and Business Partners. The ideal candidate will have 2-4 years of experience working with cloud technologies and a strong background in project management. This role emphasizes collaboration in a dynamic environment, aiming to leverage innovative solutions that align with the organization’s goals. Competitive salary and benefits including a defined benefit pension plan are offered.

Benefits

Competitive salary

Defined benefit pension plan

Employee share purchase plan

Wellbeing support

Qualifications

• Experience in Cloud Operations or Cloud Development within Financial Services.
• At least 2-4 years working with cloud technologies, ITIL Processes, or DevOps.
• Strong knowledge of end-to-end testing processes to ensure test environment integrity.

Responsibilities

• Contribute in planning, delivering, and maintaining environments for QA, DEV, and Business Partners.
• Identify risks impacting project timelines and provide regular status updates.
• Coordinate troubleshooting and resolution of conflicts in environments.

Skills

Analytical Thinking

Application Operations

Cloud Computing

Cloud Computing Management

Project Management Technology

Work Collaboratively

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As a Senior Consultant, Cloud Environment Management (CEM) you will join the Big Data Services team within CIBC to contribute in planning, delivering and maintaining Environments for QA, DEV and Business Partners. You will be responsible for utilizing existing and/or adopting new tools and processes, with an overall focus in ensuring a smooth and efficient delivery of projects to meet business objective. Ideally, you should have a passion for exploring innovative solutions in a complex environment and have previous experience working with cloud technologies in a large organization.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on‑site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Collaboration: Work with the Operations, Release Management, QA, Development, Business, Technical teams and vendor partners to establish plans, standards, and procedures that satisfy the constraints and meet the objectives of the project.
• Project Delivery: Identify obstacles or risks that may impact a project’s timeline or success and provide regular status updates to the business. Ensure that the availability of PROD & Non‑Production Environments are maximized to ensure our QA and Business Partners achieve their strategic objectives. Keep the lines of communication open with stakeholders, and escape issues when necessary.
• Strategy & Process Enhancements: Responsible for transforming of the CEM function with focus on use of leading edge technologies to automate CEM processes including Environment Health Checks. Review existing processes within the team, identify areas for efficiencies and improvements in our existing Incident and Problem Management processes.
• Environment Maintenance, Monitoring and Currency: Ensure that all environments are properly maintained, updated, and monitored to ensure stability, reliability, and optimal performance. This includes managing dependencies, patches, and updates.
• Troubleshooting and Issue Resolution: Coordinate the troubleshooting and resolution of any issues or conflicts that arise in the environments, working closely with development and operations teams to identify root causes and implement effective solutions ultimately driving down repeat incidents/problems.
• Documentation and Communication: Work closely with the environments release manager and knowledge management team to maintain comprehensive documentation of environment configurations, release schedules, and deployment procedures. Also communicate effectively with stakeholders to provide updates on environment status, release progress, and any issues or risks that may impact delivery timelines.

Who You Are

• You can demonstrate experience in Cloud Operations, QA or Cloud Development team within the Financial Services sector. You have previous experience of at least 2‑4 years working with cloud technologies, ITIL Processes and/or DevOps. You have the proven ability to work effectively in fast‑paced environment on multiple initiatives at a time, along with hands‑on execution. You have strong working knowledge of the end‑to‑end testing processes, to analyze and protect test environment integrity and mitigate risks, present alternative solutions, and recommend solutions using available resources for complex initiatives with key dependencies.
• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points‑based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail].
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 27th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Application Operations, Cloud Computing, Cloud Computing Management, Cloud Computing Platform, Cloud Computing Services, Emerging Technologies, IT Strategic Planning, Project Management Technology, Work Collaboratively