Senior Associate, Supporter Success & Growth Quebec, or Ontario (preferred region), Remote

Catalyst Inc.; Ontario; Remote; CAD 66,000 - 78,000; Full time

Job summary

A nonprofit organization dedicated to gender equity is seeking a Senior Associate for Supporter Success & Growth. This role is remote within Canada, focusing on client management and engagement in Eastern Canada. Candidates should have 3–4 years of experience, be bilingual in English and French, and have strong communication skills. A salary range of $66,000 to $78,000 CAD is offered, along with flexible working conditions.

Benefits

Flexible work hours

Generous paid time off

Comprehensive benefits

Tuition reimbursement

Retirement plan

Qualifications

• Experience in client-facing roles such as customer success, account management, or business development.
• Bilingual in English and French (oral and written).
• Strong interest and experience in DEI with demonstrated impact.

Responsibilities

• Serve as a Relationship Manager for a portfolio of 25–30 Supporter companies.
• Cultivate strong, trust-based relationships with key contacts.
• Identify and pursue opportunities to expand Catalyst’s reach.

Skills

Client-facing roles experience

Bilingual in English and French

Experience with corporate clients

Strong communication skills

Familiarity with Salesforce and Office Suite

Education

3–4 years of experience in relevant roles

Tools

Salesforce

Microsoft Office Suite

Job description

Overview

Senior Associate, Supporter Success & Growth — Quebec, or Ontario (preferred region), Remote

Make your mark on the future of work and join Catalyst, a mission-driven organization advancing gender equity in workplaces around the world.

Catalyst is a global nonprofit dedicated to advancing women’s progress at work. We help organizations solve business challenges by attracting and retaining talent, fostering innovation, and driving performance through inclusive cultures and diverse perspectives.

Catalyst operates globally with offices in New York and cohorts in Canada and Europe. Our agile workforce collaborates across regions to deliver meaningful results. Guided by our core values — Respect, Collaboration, Accountability, and Impact — we strive for a culture where innovation and meaningful change thrive.

Our Supporter network spans 42 industries across 14 countries, representing 24 million employees worldwide. Our evolving benefits are designed to meet your needs at every stage of your life, ensuring you and your family are supported.

Benefits

• Flexible work hours, hybrid NYC office, half-day Fridays
• Winter break in December to recharge
• Generous paid time off—including your birthday
• Comprehensive benefits from medical, dental, and vision coverage to supplemental insurance and backup childcare
• Tuition reimbursement and formal / informal learning opportunities
• Retirement plan, flexible spending accounts, and pre-tax commuter benefits

The role

Reports To : Executive Director, Canada

Location : Quebec or Ontario (preferred region), Remote

Salary range : $66,000 - $78,000 CAD (Placement within this range is dependent upon experience and location)

The Opportunity

We are seeking a bilingual, relationship-driven professional with a passion for equity and business development. As a Senior Associate, Supporter Success & Growth, you’ll manage a portfolio of client organizations across Canada, with a special focus on Quebec. You’ll combine strategic relationship management with proactive outreach to grow engagement and impact, shaping Catalyst’s presence in the Canada East region by building relationships, identifying growth opportunities, and helping organizations activate their Inclusion commitments.

Key Responsibilities

• Relationship Management & Supporter Engagement: Serve as a Relationship Manager for a portfolio of 25–30 Supporter companies across Eastern Canada.
• Cultivate strong, trust-based relationships with key contacts via email, phone, video, and occasional in-person meetings.
• Respond to inquiries, provide tailored resources, and connect Supporters with Catalyst experts.
• Track engagement and maintain accurate records in Salesforce.
• Identify and pursue opportunities to expand Catalyst’s reach within existing accounts and new prospects.
• Collaborate with internal teams to develop proposals and presentations that align with client goals.
• Support the onboarding of new Supporters and ensure a seamless transition into the Catalyst community.
• Secure a revenue goal of $400,000–$600,000 CAD
• Travel up to 15% for in-person meetings with potential or current supporters.
• Partner with cross-functional teams to deliver high-impact engagements and events.
• Share insights and feedback to inform regional strategy and product development.

Education, Knowledge and Skills

• 3–4 years of experience in client-facing roles such as customer success, account management, or business development.
• Bilingual in English and French (oral and written)
• Strong interest and experience in DEI with demonstrated impact
• Excellent communication, interpersonal, and presentation skills
• Experience working with corporate clients and navigating complex stakeholder environments
• Proficiency in Salesforce, Microsoft Office Suite, and virtual collaboration tools
• Ability to work independently in a fast-paced, mission-driven environment

Catalyst expressly prohibits harassment or discrimination based on race, ethnicity, gender, gender identity or expression, sexual orientation, nationality, culture, religion, marital and family status, disability, age, veteran status, genetics, or any other protected characteristic. Catalyst is committed to providing reasonable accommodation to applicants with disabilities during the application and interview process. If you require accommodation(s), please contact [e-mail].

Catalyst welcomes applicants from diverse backgrounds. We encourage individuals of all races, ethnicities, genders, sexual orientations, abilities, and belief systems to apply.

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