Senior Advisor, Operational efficiency

Desjardins Group; Montreal; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading financial services organization in Montreal seeks a Senior Operational Efficiency Advisor. In this pivotal role, you will enhance business processes and operations, engage with stakeholders, and lead strategic initiatives. Ideal candidates should possess at least six years of relevant experience and a Bachelor's degree in a related field. The position demands strong analytical and interpersonal skills, as well as fluency in French. Comprehensive benefits include a competitive salary, flexible vacation, and a defined benefit pension plan.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• Minimum of six years of relevant experience.
• Knowledge of French is required.

Responsibilities

• Advise clients on strategic projects and initiatives.
• Develop and update policies and standards for strategic projects.
• Identify and diagnose major issues, making recommendations.
• Monitor industry trends in the specialty area.
• Represent the unit before decision-making bodies.
• Negotiate agreements with external partners.

Skills

Knowledge of business processes

Interpersonal skills

Analytical skills

Education

Bachelor's degree in a related field

Job description

As a senior operational efficiency advisor, you help design and improve business processes and operations based on business models and organizational structures to boost operational efficiency. You lead development projects and strategic initiatives that are complex and innovative. Your initiatives require extensive knowledge of your specialty area. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you frequently interact with stakeholders working in many other fields. Interpersonal savvy is therefore essential. You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies. More specifically, you will be required to:

• Advise clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives

• Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives

• Identify, analyze and diagnose major issues and make recommendations to decision-making bodies

• Monitor the industry to understand and anticipate trends in your specialty area and make recommendations

• Represent your unit before decision-making bodies

• Represent Desjardins’s position when making agreements with external partners and organizations.

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field

• A minimum of six years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Knowledge of French is required

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.