Selling Leader

HARRY ROSEN; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A luxury menswear retailer in Toronto is seeking an experienced retail leader to drive sales and team development. The ideal candidate will have over 4 years of senior leadership experience in retail, a proven ability to enhance sales KPIs, and a passion for delivering exceptional customer experiences. Responsibilities include managing budget efficiency, coaching the sales team, and executing marketing initiatives. This role offers an opportunity to lead in a dynamic luxury environment.

Qualifications

• Must have 4+ years of retail experience in a senior leadership capacity.
• Strong track record of improving sales KPIs.
• Experience in coaching and developing sales teams.

Responsibilities

• Drive sales and achieve KPI goals through coaching.
• Assist with execution of strategy and sales initiatives.
• Analyze sales data for client acquisition opportunities.
• Manage store expenses to ensure budget efficiency.
• Champion digital sales tools and targets.
• Plan schedules to maximize productivity.

Skills

Retail leadership

Sales improvement

Coaching and development

Business acumen

Customer experience

Job description

Summary

Lead store sales and team development to drive top line performance and deliver exceptional customer experiences in a luxury menswear environment. Support Store Leader in executing strategy, managing budgets and promoting digital sales while overseeing operations, events and vendor relationships.

Responsibilities

• Drive sales and achieve KPI and top line goals through coaching and active participation in selling.
• Assist Store Leader with execution of company strategy and sales initiatives.
• Analyze sales and performance data to identify opportunities for client acquisition and retention.
• Manage non-controllable store expenses and ensure budget efficiency.
• Champion digital sales tools and achieve digital sales targets.
• Plan schedules and deploy resources to maximize productivity and manage selling costs.
• Oversee planning and execution of trunk shows, events and promotions with buying and marketing partners.
• Maintain health and safety and loss prevention protocols to protect assets and stakeholders.
• Attract, hire, coach and retain sellers and coaching team and run regular performance assessments.

Requirements

• 4+ years of retail experience with senior leadership capacity managing a store.
• Proven track record of improving sales KPIs and executing sales strategies through a team.
• Experience coaching, educating and developing sales teams, including performance improvement plans.
• Strong business acumen in luxury retail and ability to execute business plans and initiatives.
• Experience across menswear departments including sportswear, footwear, accessories, outerwear and tailored clothing.
• Ability to deliver exceptional customer experience and develop long-term customer loyalty.
• Excellent communication and leadership skills with a focus on developing others.