Self Checkout Attendant

Walmart; Port Alberni; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company in Port Alberni is seeking a Self-Checkout Attendant to provide exceptional customer service and assist customers in processing transactions. The ideal candidate will help maintain a clean and organized self-service area, educate customers on modern checkout options, and manage cash-related issues. Must be at least 16 years old. Competitive opportunities await in the retail sector.

Qualifications

• Must be 16 years or older.

Responsibilities

• Keep the area neat, clean and organized.
• Educate customers on self-service options.
• Promote company programs, like credit card services.
• Observe customers to determine support needs.
• Explain quality check interventions to customers.
• Respond to EAS alarms and document issues.
• Notify Customer Service Manager of cash shortages.
• Return Scan & Go scanners after use.

Skills

Customer service

Communication

Attention to detail

Job description

Overview

Position Summary... Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

Responsibilities

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age - 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

EEO and Accessibility

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Location

3355 Johnston Rd (Hwy 4), Port Alberni, BC V9Y 8K1, Canada

Application

Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job.