Security Supervisor

Allied Universal; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A premier security services provider is seeking an experienced Security Supervisor for evening shifts at a retail mall in North York, Ontario. The ideal candidate will have previous supervisory experience in a retail setting, excellent communication skills, and a valid Ontario Security License. Responsibilities include leading a security team, managing incidents, and ensuring a safe environment for shoppers and staff. This role offers a pay rate of $22.00 to $24.00 per hour.

Benefits

Opportunities for career growth

Comprehensive health and dental benefits

Paid training and development programs

Qualifications

• Minimum 2 years of supervisory experience in retail security or similar environment.
• Excellent communication skills in English, both written and verbal.
• Proficient with computers and surveillance systems.
• Must pass a comprehensive background check.

Responsibilities

• Oversee the evening security team and shift operations.
• Respond to emergencies and coordinate with law enforcement.
• Monitor CCTV systems and enforce access control.
• Prepare incident and daily activity reports.
• Interact with mall management and visitors.

Skills

Supervisory skills

Excellent communication skills

Incident management

Customer service

Report writing

Education

Valid Ontario Security License

Job description

Overview

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions! Start your phenomenal career with Allied Universal today!

Job Description

Allied Universal is Security Supervisor for a Retail Mall (Evening Shift) in North York, ON.

Title: Security Supervisor

Location : North York,ON

Pay-rate: $22.00 to $24.00 per hour

Schedule:1600-2400 Tuesday to Friday and Saturday's from 1200-2400

Overview:

Allied Universal is seeking a strong, experienced Security Supervisor to lead evening operations at a high-traffic retail mall in North York. This role requires exceptional leadership, excellent communication skills, and the ability to adapt to evolving customer and site needs.

The ideal candidate will have previous retail supervisory experience, a keen eye for detail, and a proven track record in managing teams, writing clear and accurate reports, and maintaining a safe and welcoming environment for shoppers, tenants, and staff.

Responsibilities:

• Supervise and Lead: Oversee the evening security team, ensuring effective shift operations and adherence to site policies.
• Incident Management: Respond promptly and professionally to emergencies, alarms, and incidents while coordinating with law enforcement or emergency services when necessary.
• Access & Surveillance: Monitor CCTV systems, patrol the property, and enforce access control to maintain a secure environment.
• Reporting: Prepare accurate, detailed incident and daily activity reports; ensure documentation is completed to company standards.
• Customer Service: Interact with mall management, tenants, and visitors with professionalism, ensuring a positive experience while enforcing safety measures.
• Team Coordination: Conduct briefings, assign tasks, and provide on-shift coaching to maintain team efficiency and morale.

Requirements:

• Minimum 2 years of supervisory experience in retail security, shopping malls, or a similar high-traffic environment.

• Recognition or proven merit in the field of security or law enforcement is strongly preferred.

• Excellent communication skills in English, both written and verbal.

• Strong report writing and documentation abilities.

• Proficient with computers, surveillance systems, and digital communication tools.

• Must have a valid Ontario Security License.

• Must be eligible to work in Canada and pass a comprehensive background check.

• Standard/Emergency First Aid and CPR certification.

• Must be eligible to work in Canada up to 40hours a week.

• Must be at least18years old.

• Physically fit: able to stand/walk for long periods, climb stairs, and occasionally lift/carry up to 20 kg.

Benefits:

• Opportunities for career growth and advancement.
• Comprehensive health and dental benefits
• Paid training and development programs.

Disclaimer:

As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.

Closing

Allied Universalprovides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca.

Requisition ID2025-1442796