Security Shift Supervisor

UNAVAILABLE; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading security provider in Ottawa, Ontario is seeking a Security Supervisor Shift Lead to oversee service delivery and staff coordination. The role requires at least 1 year of supervisory experience and effective communication skills. Responsibilities include liaising with management and enforcing safety protocols. Ideal candidates will have a high school diploma and experience in the security sector. This full-time position offers a pay rate of $20.45 and involves rotational shifts.

Benefits

Medical and dental coverage

Life insurance

Employee assistance programs

Company discounts

Qualifications

• Be at least 18 years of age with a high school diploma or equivalent.
• 1 year of supervisory experience is mandatory.
• 1-2 years experience in the security industry or a related field.

Responsibilities

• Supervise and coordinate the delivery of quality services.
• Act as a liaison between customer, Operation Manager, and security officers.
• Provide coaching, recognition, and discipline to site staff.

Skills

Supervisory experience

Effective communication

Customer service skills

Education

High school diploma or equivalent

Tools

Scheduling and billing software

Job description

Overview

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full‑time positions!

Start your phenomenal career with Allied Universal today!

Job Description

Allied Universal is currently searching for a Security Supervisor Shift lead. The Security Supervisor will embrace our company’s core values. The Security Supervisor will supervise and coordinate the delivery of quality services. The Supervisor will act as a liaison between customer, Operation Manager and security officers. Supervise site staff, providing coaching, recognition and discipline within approved empowerment range.

Title: Shift Supervisor

Location: Ottawa Ontario

Type: Rotational

Pay Rate: $20.45

Shift: Full‑Time

Shift Time: 07:30‑19:30 OR 19:30‑07:30

*Must possess a Valid Provincial Security Guard License*

Supervisory Responsibilities

• Enforce Contract Standard
• Most have use of force
• Administers site safety programs outlining site‑specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures
• Prepared to participate in unemployment hearings
• Capably utilizes scheduling and billing software, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Enforces Allied Universal’s policies as outlined in the handbooks and executive memoS.

Qualifications/Requirements

Qualified applicants for the Security Shift Supervisor position will meet the minimum requirements, as described below:

• Be at least 18 years of age with high school diploma or equivalent
• 1 Year of Supervisory experience
• 1-2 Year experience is the security industry or related field
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to province and/or local laws and regulations and will be required prior to employment.
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Able to:
• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

Physical Requirements

• Work in varying weather conditions (cold, heat, rain, and snow).
• Patrol the premises.
• Occasionally lift or carry up to 40 lbs.
• Climb stairs, ramps, or ladders as required.
• Stand or walk for extended periods of time.

Closing

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

Requisition ID

2025-1499628