Seasonal Associate (Concierge, Giftwrapping, Cashier, Greeter)

Holt Renfrew; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A luxury retailer is seeking Seasonal Associates for various roles during the holiday season, including concierge, cashier, and gift wrapping. This position offers competitive pay, on-the-job training, and a collaborative environment. Ideal candidates are service-oriented, detail-focused, and available for varied shifts. Join a fun team and enjoy exclusive employee discounts.

Benefits

Employee discount

On-the-job training

Friendly atmosphere

Qualifications

• Passionate about the brand and face-to-face customer service.
• Ability to stand for periods and move about the store.
• Must be available for varied shifts including weekends.

Responsibilities

• Provide excellent customer service as an ambassador for the brand.
• Wrap customer purchases according to standards.
• Greet customers in a friendly manner at the entrance.

Skills

Customer service

Attention to detail

Ability to work in a fast-paced environment

Job description

Overview

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

Seasonal opportunities

Seasonal Associate (Concierge, Giftwrapping, Cashier, Greeter)

Do you enjoy the hustle and bustle of holiday season? Are you looking for full-time or part-time work this holiday season? We are hiring Seasonal Associates in a variety of roles including Concierge/ Reception, Giftwrapping, Cashier, Greeter, Fitting Room Associates for our stores!

Who are we?

Holt Renfrew is Canada's leading luxury retailer, offering designer apparel, footwear, accessories, and beauty products from the world’s most prestigious fashion houses, for both women and men. Join us at stores nation-wide, where we aim to make your every visit an inspired and distinct experience in luxury fashion.

What we offer

• Competitive pay rate between $18- $20/hour, based on experience
• 0 – 39 hours per week
• Seasonal employee discount
• A fun & friendly atmosphere with on-the-job training provided

What are we hiring for in our stores?

Seasonal Associates work in collaboration with the store teams to Inspire a Life of Style and provide extraordinary shopping experiences for our customers. Seasonal Associate roles are available in the following areas (needs of each location and duties may vary):

• Concierge & Reception: Provide an excellent level of customer service to all clients acting as an ambassador, resolving standard customer service issues. Manage incoming inquiries and requests (in person at information kiosks) via phone or email and respond within 24 hours. Process gift cards.
• Giftwrapping: Wrap customer purchases in accordance with the Holt Renfrew giftwrapping standards.
• Cashier: Greet customers in a friendly & welcoming manner, use point of sale technology, ring up purchases, collect payment and provide customer receipt.
• Greeter: Greet customers in a friendly & welcoming manner, answer general questions and provide direction to customers.
• Fitting Room Associate: Maintain fitting room cleanliness, return stock to appropriate placement within store, assist sales staff with locating additional sizes.

Requirements

• Passionate about the brand and face-to-face customer service
• Ability to work in a fast-paced environment as part of a team
• Attention to detail, ability to stand for periods of time and move about the store
• Ability to operate store POS technology (training provided)
• Ability to work a variety of shifts including mornings/afternoons/evenings/weekends during the holiday season through late December

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [e-mail] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Compensation

Hiring Range / Échelle salariale à l’embauche: $17.85 - $18.00 / hour. Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount.