Scrum Master

Advanced Information Management, Inc.; Remote; CAD 80,000 - 100,000; Full time

Job summary

A dynamic technology company in Canada seeks a motivated Scrum Master to join their agile team. You will lead Scrum ceremonies, support product delivery, and manage Azure DevOps processes. The ideal candidate has a degree in IT or a related field, holds a Certified Scrum Master certification, and possesses over 3 years of experience in software development or SaaS environments. This role is crucial for fostering team collaboration and continuous improvement within the organization.

Qualifications

• Minimum of 3 years of experience as a Scrum Master in a SaaS or software development environment.
• Strong understanding of agile principles and practices, particularly Scrum and Kanban.
• Experience with agile tools like Jira and Confluence.

Responsibilities

• Facilitate Scrum ceremonies such as daily stand-ups, sprint planning, and retrospectives.
• Collaborate with Product Owners to manage the product backlog.
• Monitor team progress using appropriate metrics and tools.

Skills

Agile principles

Conflict resolution

Team collaboration

Communication

Problem-solving

Education

Bachelor's degree in computer science or related field

Certified Scrum Master (CSM)

Tools

Jira

Confluence

Azure DevOps

Job description

Overview

Role Overview: We are seeking a highly motivated and experienced Scrum Master to join our dynamic team. The ideal candidate will be responsible for facilitating Scrum ceremonies, removing impediments, and fostering a culture of continuous improvement within our agile teams. The Scrum Master will work closely with Product Owners, Development Teams, and other stakeholders to ensure successful delivery of high-quality software solutions. The Azure DevOps Admin will work closely with development teams to support CI/CD pipelines and improve our overall DevOps processes.

Responsibilities

• Facilitate Scrum Ceremonies: Organize and lead daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Remove Impediments: Identify and resolve obstacles that may hinder the team&39;s progress.
• Support Agile Practices: Mentor and coach team members on agile principles and practices to ensure adherence to Scrum framework.
• Collaborate with Stakeholders: Work closely with Product Owners to manage the product backlog and ensure clear communication of requirements and priorities.
• Monitor Progress: Track and report on team progress using appropriate metrics and tools.
• Promote Continuous Improvement: Encourage a culture of continuous improvement by facilitating retrospective meetings and implementing actionable feedback.
• Foster Team Collaboration: Promote a collaborative team environment that values open communication, trust, and respect.
• Azure DevOps Administration: Manage and maintain Azure DevOps services, including project configuration, access control, and pipeline management.
• Monitoring and Optimization: Monitor the performance of Azure DevOps services and optimize for efficiency, reliability, and scalability.
• Collaboration: Work closely with development, QA, and operations teams to ensure seamless integration and deployment of applications.
• Troubleshooting: Diagnose and resolve issues related to Azure DevOps services and CI/CD pipelines.
• Documentation: Create and maintain documentation for DevOps processes, configurations, and best practices.

Health and Safety

• Follow all health and safety policies and procedures as set out in the Health and Safety Manual.
• Work safely to reduce the risk of injury to self, co-workers, and customers.
• Remain alert and promptly report all actual and potentially hazardous situations to the Supervisor.
• Safely operate equipment.
• Wear personal protective equipment (or clothing) as required by the task, MSDS or company policy.
• Participates in fire and Occupational Health and Safety training and drills.
• Strives to improve work processes to reduce risks.
• Knows the facility emergency evacuation plan.

Decision-Making & Accountability

• Facilitation of Team Decisions: Ensure that the Scrum team makes effective decisions regarding sprint planning, backlog prioritization, and daily tasks.
• Facilitate discussions and encourage team members to contribute their ideas and opinions.
• Guide the team towards consensus in a collaborative manner.

Sprint Planning

• Collaborate with the Product Owner to prioritize tasks and ensure that the team commits to achievable sprint goals.
• Assist in breaking down user stories and tasks to ensure clarity and feasibility.

Process Improvement

• Identify areas for improvement in the team&39;s agile processes and suggest actionable changes.
• Implement changes to enhance team efficiency and productivity while maintaining alignment with agile principles.

Conflict Resolution

• Mediate conflicts within the team and with external stakeholders, ensuring that resolutions align with the team&39;s goals and values.
• Make decisions to address and resolve impediments promptly to maintain the team&39;s progress.

Sprint Delivery

• Ensure the team adheres to the sprint commitments and delivers the agreed-upon work within the sprint timeline.
• Hold the team accountable for meeting their sprint goals and addressing any issues that arise during the sprint.

Agile Practices

• Ensure the team follows Scrum practices and principles, promoting a culture of continuous improvement.
• Maintain the integrity of agile ceremonies and ensure they are conducted effectively.

Team Performance

• Monitor and report on team performance metrics, such as velocity and sprint burndown, to stakeholders.
• Hold the team accountable for their performance and implement corrective actions when needed.

Stakeholder Communication

• Act as a liaison between the Scrum team and external stakeholders, ensuring clear and effective communication.
• Ensure that stakeholders are informed about the team&39;s progress, challenges, and any changes in priorities.

Incident Resolution

• Make prompt decisions to diagnose and resolve issues related to Azure DevOps services and CI/CD pipelines.
• Prioritize and address incidents to minimize downtime and impact on development and deployment processes.

Resource Allocation

• Allocate and manage resources efficiently to support the development, testing, and deployment environments.
• Make decisions regarding resource scaling to ensure optimal performance and cost-effectiveness.

Security and Compliance

• Ensure that the Azure DevOps environment complies with security standards and regulations.
• Implement and enforce security best practices to protect the integrity and confidentiality of the infrastructure and data.

Documentation and Best Practices

• Maintain comprehensive documentation for DevOps processes, configurations, and best practices.
• Ensure that all team members are aware of and adhere to documented procedures and guidelines.

Qualifications

Education and Training

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Certified Scrum Master (CSM) or equivalent certification.
• Minimum of 3 years of experience in Azure DevOps administration.

Skills and Requirements

• Minimum of 3 years of experience as a Scrum Master in a SaaS or software development environment.
• Strong understanding of agile principles and practices, particularly Scrum and Kanban.
• Excellent communication, facilitation, and conflict resolution skills.
• Ability to work effectively with cross-functional teams.
• Experience with agile tools such as Jira, Confluence, or equivalent.
• Experience working in a multi-team agile environment.
• Knowledge of software development life cycle (SDLC) and DevOps practices.
• Familiarity with other agile frameworks such as SAFe, LeSS, or Nexus
• Excellent problem-solving skills and attention to detail.
• Knowledge of agile methodologies and practices.