ScotiaMcLeod Branch Operations Assistant - Markham (Cantonese/Mandarin Speaking)

Scotiabank; Markham; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading financial institution is seeking a Branch Operations Assistant in Markham. The role includes managing daily operations, ensuring compliance with regulations, and supporting branch advisors. Ideal candidates are experienced in the financial industry, possess strong organizational skills, and communicate effectively. The position offers competitive compensation and benefits, along with a collaborative work environment focused on innovation and personal development.

Benefits

Competitive Compensation

Employee Share Ownership Plan

Pension Plan

Learning and Development Opportunities

Qualifications

• Experience in the financial industry is required.
• Ability to manage multiple priorities effectively.
• Excellent communication skills in both written and oral forms.

Responsibilities

• Manage daily administrative operations of the branch.
• Ensure compliance standards are met for client account activities.
• Assist with implementing procedures in line with corporate policies.

Skills

Financial Industry experience

Strong organization

Strong written and oral communication skills

Job description

ScotiaMcLeod Branch Operations Assistant - Markham (Cantonese/Mandarin Speaking)

Requisition ID: 244932

ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full‑service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice, and a collaborative culture, we’re committed to helping clients grow and protect their wealth by understanding their complete financial picture—life, family, business, and future.

Our signature Enriched Thinking® approach brings together investment, wealth planning, and advisory specialists to deliver truly personalized solutions. You’ll be supported by an innovative, team‑based environment that values integrity, client focus, and continuous growth.

At ScotiaMcLeod, you’re not just building a career—you’re joining a firm where ideas spark, collaboration thrives, and you’re empowered to reach your full potential while making a real impact in your clients’ lives.

BRIEF INTRODUCTION

As a Branch Operations Assistant you will provide operations and administrative support to the Branch Management Team and the Advisor teams.

IS THIS ROLE RIGHT FOR YOU

In the role you will:

• Be instrumental in management of the daily administrative operations of the branch
• Manage client account activities and ensuring compliance standards are met
• Assist with the execution of implementation of procedures to ensure compliance with corporate policies and industry regulations

DO YOU HAVE THE SKILLS

We would love to work with you if you have:

• Financial Industry experience
• Strong organization with the ability to manage multiple priorities
• Strong written and oral communication skills

WHAT'S IN IT FOR YOU

• Competitive Compensation and Benefits package including annual incentive plans, time off entitlements, Pension Plan, Employee Share Ownership Plan and favourable employee rates for employee banking
• The opportunity to join a forward‑thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• An organization committed to making a difference in our communities for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success.
• Learning and Development – free access to Scotia Academy to upskill and develop your skills.

Location(s): Canada : Ontario : Markham

Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.