Scheduling & Client Care Coordinator

VON Canada; Sarnia; On-site; CAD 40,000 - 50,000; Part time

Job summary

A healthcare organization located in Sarnia, Canada, is seeking a Client Service Associate to facilitate client intake and manage service provider assignments. The role involves maintaining schedules, documentation, and ensuring high service levels. Candidates should possess strong communication skills, customer service experience, and at least a high school diploma with administrative experience. This part-time position offers a dynamic work environment with responsibilities across various shifts.

Qualifications

• Minimum of 1 year of experience in a scheduling environment preferred.
• Experience in healthcare environment preferred.
• Previous customer service experience in a contact center environment is considered an asset.

Responsibilities

• Facilitate the intake of new clients and assignment of clients to service providers.
• Maintain accurate documentation and communication.
• Utilize appropriate customer service skills to obtain information from clients.

Skills

Excellent communication skills

Strong customer service skills

Ability to plan and organize

Quick and accurate keyboarding skills (min 45 wpm)

Ability to work in a fast-paced environment

Education

High School diploma

Office administration certificate or equivalent

University/college education preferred

Tools

Procura software

MS Office programs

Job description

A healthcare organization located in Sarnia, Canada, is seeking a Client Service Associate to facilitate client intake and manage service provider assignments. The role involves maintaining schedules, documentation, and ensuring high service levels. Candidates should possess strong communication skills, customer service experience, and at least a high school diploma with administrative experience. This part-time position offers a dynamic work environment with responsibilities across various shifts.