Sales Support Specialist

IFG International Financial Group Ltd; Toronto; Remote; CAD 45,000 - 65,000; Full time

Job summary

A leading financial services firm in Canada is seeking a remote Sales Support Specialist to facilitate the underwriting process for individual insurance applications. Ideal candidates will have medical knowledge, attention to detail, and be bilingual in English and French. This is a 12-month renewable contract position requiring excellent organizational skills and the ability to work efficiently in a remote setting.

Qualifications

• Medical knowledge (e.g., dental assistant, nursing, recent graduates in health sciences).
• High accuracy and attention to detail in a fast-paced environment.
• Bilingual in English and French, with excellent communication skills.
• Reliable high-speed internet for remote work.

Responsibilities

• Conducts in-depth interviews for underwriting insurance applications.
• Demonstrates exceptional attention to detail and active listening skills.
• Addresses customers' concerns in a professional manner.

Skills

Medical knowledge

Attention to detail

Bilingual in English and French

Customer service experience

Technical aptitude

Job description

Overview

Our client, a Top 5 Bank in Canada, is looking to hire a Sales Support Specialist to their team for an initial 12 month contract which is renewable. This role is completely remote within Canada.

Responsibilities

• Conducts in-depth interviews encompassing lifestyle and medical questions, to facilitate the underwriting process for clients who have applied for individual insurance (i.e: Life Insurance, Critical Illness Insurance)
• Utilizes excellent interpersonal skills and an ability to probe tactfully when eliciting personal and medical information
• Demonstrates exceptional attention to detail and active listening skills
• Manages workload efficiently with the use of excellent organization and time-management skills
• Respects the confidentiality of sensitive and private information.
• Addresses customers' concerns in a professional and knowledgeable manner

Requirements

• Medical knowledge (e.g., dental assistant, nursing, recent graduates in health sciences).
• High accuracy and attention to detail in a fast-paced environment.
• Bilingual in English and French, with excellent communication skills.
• Experience in customer service and strong technical aptitude.
• Reliable high-speed internet for remote work.

If you are qualified and interested in discussing this role in more detail, please submit your resume to Navneet Kaur at [e-mail].

For other opportunities please visit https://www.ifg-global.com.