sales supervisor - retail

MY IKLINIQ; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A retail service establishment in Toronto is seeking a Supervisor to oversee staff and manage operations. Responsibilities include hiring and training employees, managing sales, addressing customer complaints, and maintaining inventory. The ideal candidate has a secondary school diploma and at least 1 year of experience in a similar role. This permanent position offers 35 to 42.5 hours of work per week in a fast-paced environment.

Qualifications

• 1 year to less than 2 years of experience in a relevant field.
• Ability to supervise staff and manage customer relations.
• Proficient in ordering merchandise and maintaining inventory.

Responsibilities

• Supervise staff and manage operations in a retail service establishment.
• Hire, train, and organize employees effectively.
• Handle customer requests, complaints, and manage merchandise returns.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Organized

Reliability

Team player

Dependability

Education

Secondary (high) school graduation certificate

Job description

Qualifications

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
• Work language: English

Work setting

• Retail service establishment

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash

Supervision

• 1 to 2 people

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Team player
• Dependability

Work terms

• Work Term: Permanent
• Work Language: English
• Hours: 35 to 42.5 hours per week