Sales Specialist

Lucid Motors; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A luxury electric vehicle manufacturer is seeking a Sales Specialist in Toronto, Ontario. The role involves guiding customers through the purchase process, conducting test drives, and ensuring a personalized customer experience. Candidates should have at least 2 years of sales experience, preferably in retail automotive, with strong communication and relationship management skills. This position offers the opportunity to work flexible hours and be part of a pioneering team in the electric vehicle market.

Qualifications

• 2+ years of relevant sales experience in a commission-based environment.
• Retail automotive sales experience highly desired.
• Availability to work flexible hours including weekends and holidays.

Responsibilities

• Guide customers through the purchase process as a Sales Specialist.
• Provide an exceptional customer engagement experience.
• Conduct test drives and articulate selling points.

Skills

Sales experience

Customer relationship management

Communication skills

Time management

Knowledge of electric vehicles

Education

Bachelor's degree or equivalent work experience

Tools

Salesforce

Microsoft Office

Job description

Overview

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we\'re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Responsibilities

• Sales Specialist in a Lucid Studio: guide customers on their journey with Lucid as a main point of contact from sales, transaction facilitation, and successful delivery. Ensure a seamless and personalized customer experience. If you are achievement-oriented and thrive in goal-focused settings with exceptional relational skills, you\'ll excel as a Lucid Sales Specialist.
• Provide Customer Engagement: needs assessment, product expertise, understanding the competitive landscape, building and nurturing customer relationships, CRM management (Salesforce), and pipeline management.
  Note: final sentence of this item reflects multiple duties but is kept coherent in plain form.
• Conduct test drives and articulate selling points to ensure an exceptional experience while driving Lucid vehicles.
• Deliver an exceptional and memorable sales experience that you would personally want to have.
• Transaction Facilitation (Desking): manage end-to-end transitions for order to delivery, assist with financing/leasing applications, monitor status, and facilitate documentation and vehicle readiness.
• Guide the customer through the ordering process of Lucid new vehicles, including obtaining documentation, advising on financial products, and ensuring the overall purchase and financing process is smooth.
• Handle registration and facilitation of payment due at signing; coordinate customer support with Lucid Financial Service and Delivery teams; assist with daily operations as needed.
• Communication & Presentation: maintain clear, regular communication; use active listening to provide helpful solutions; deliver information clearly in both oral and written forms.

Qualifications

• 2+ years of relevant sales professional experience in a commission-based environment, including building and managing a customer pipeline.
• Retail automotive sales and desking experience highly desired.
• Availability to work flexible hours including weekends, evenings, and holidays in a retail environment.
• Microsoft Office, CRM tools (Salesforce preferred), and retail business systems user experience.
• Proven track record of achieving individual sales goals.
• Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape.
• Exceptional communication skills, active listening, clear verbal articulation, and proficient written communication.
• Strong commitment to continuous personal and technical learning, with ability to quickly acquire new skills and adapt.
• Demonstrated perseverance, grit, and ability to prioritize long-term goals over short-term rewards.
• Keen understanding of automotive market dynamics, financial principles, and industry trends to inform customer decisions.
• Proactive and action-oriented with a sense of urgency and efficiency.
• Exceptional time management and organizational skills; ability to multitask and prioritize.
• Strong interpersonal skills with a track record of building positive relationships with peers and customers.
• Passion for electric vehicles and the premium vehicle market.
• Bachelor\'s degree or equivalent work experience preferred; high school or GED required.
• Ability to coordinate and facilitate customer test-drives; ability to travel as needed for events.
• Proficiency in English; knowledge of a secondary language is a plus.
• Physical capacity to stand for extended periods and perform tasks such as twisting, bending, squatting, and reaching, with or without reasonable accommodation.
• Must maintain a valid driver\'s license and be able to obtain an OMVIC Sales License.

Equal Opportunity

At Lucid, we don\'t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.