Sales Manager, Partner Program

Rogers Communications; Ottawa; Hybrid; CAD 95,000 - 115,000; Full time

Job summary

A leading telecommunications company in Ottawa is seeking a results-driven Manager of Partner Programs to develop and enhance strategic partnerships driving business growth. This role involves managing partner relationships, program strategy, and performance optimization in a hybrid work setting. Ideal candidates will have 5+ years of experience in partner management within telecommunications or technology and a strong background in negotiation and communication.

Benefits

Competitive salary

Flexible health and dental benefits

Paid time off for volunteering

Growth & Development Opportunities

Wellness Programs

Qualifications

• 5+ years of experience in partner management or business development specifically in telecommunications or technology.
• Proven ability to establish and manage strategic partnerships.

Responsibilities

• Develop, manage, and enhance strategic partnerships to drive business growth.
• Monitor and optimize partner performance to maximize revenue.

Skills

Strategic partnerships management

Negotiation

Problem-solving

Strong communication

Analytical mindset

Education

Bachelor's degree in Business, Marketing, or related field (MBA preferred)

Tools

Salesforce

Partner management tools

Job description

Overview

Rogers Advanced Services Team is seeking a results-driven Manager of Partner Programs to develop, manage, and enhance strategic partnerships that drive business growth and innovation. This role focuses on aligning partner initiatives with Rogers’ Advanced Services, including Network, IoT, WPN, Data Centre, and Managed Services. The ideal candidate will have a strong background in partner management, business development, and cross-functional collaboration to ensure mutual success.

This is a hybrid work position and will require you to be in office three days per week.

Responsibilities

1. Partner Relationship Management
   • Build, maintain, and strengthen relationships with key strategic partners.
   • Serve as the primary liaison between Rogers Advanced Services and external partners.
   • Advocate for partner needs within Rogers to drive collaboration and alignment.
2. Program Strategy & Execution
   • Develop and implement partner program strategies aligned with business goals.
   • Identify and onboard new partners to enhance Rogers’ service offerings and market reach.
   • Ensure partners have the necessary tools, resources, and support for success.
3. Performance Management & Optimization
   • Define key performance indicators (KPIs) to measure partnership success.
   • Monitor, analyze, and optimize partner performance to maximize revenue and growth.
   • Develop and present regular reports on partner contributions and impact.
4. Cross-Functional Collaboration
   • Work closely with sales, product, marketing, and operations teams to align partnership initiatives with business objectives.
   • Support the development of joint go-to-market (GTM) strategies with partners.
   • Facilitate knowledge-sharing between Rogers teams and partners to enhance service integration.
5. Contract Negotiation & Governance
   • Lead negotiations for partner agreements, ensuring mutual value and compliance.
   • Manage contract renewals, service-level agreements (SLAs), and governance frameworks.
   • Address any partnership challenges proactively and implement corrective actions.
6. Other Responsibilities
   • Stay up to date with industry trends, competitive landscapes, and emerging technologies.
   • Provide strategic recommendations to evolve partner programs based on market dynamics.
   • Represent Rogers at industry events, conferences, and partner meetings.

What you will bring

Education & Experience

• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
• 5+ years of experience in partner management, business development, or a related role in telecommunications, technology, or managed services industries.

Skills & Competencies

• Proven ability to establish and manage strategic partnerships.
• Strong negotiation, problem-solving, and conflict-resolution skills.
• Excellent communication, presentation, and stakeholder management abilities.
• Analytical mindset with experience in data-driven decision-making and performance tracking.
• Strong commercial acumen with a focus on revenue growth and service innovation.

Technical Knowledge

• Understanding of enterprise solutions, managed services, and advanced service delivery models.
• Proficiency with CRM and partner management tools (e.g., Salesforce, PRM platforms).
• Familiarity with Rogers’ Advanced Services offerings and industry best practices.

Other Requirements

• Ability to manage multiple priorities in a fast-paced, evolving environment.
• Results-driven mindset with a passion for driving measurable business outcomes.
• Willingness to travel as needed for partner meetings and industry events.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of resources, growth opportunities, discounts, and perks, including:

• Competitive salary
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities: Self-driven career development programs (e.g. MyPath program)
• Rogers First: priority in applying to internal roles of interest
• Wellness Programs: Homewood employee & family assistance program, CBT & Virtual therapy sessions, low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity: Work for an organization committed to environmental protection; strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.

This description is not an exhaustive list of duties and responsibilities and may be supplemented as needed.

Schedule: Full time | Shift: Day | Length of Contract: Not Applicable (Regular Position) | Work Location: 475 Richmond Rd. (100), Ottawa, ON | Travel Requirements: Up to 25% | Posting Category / Function: Sales & Professional Services | Requisition ID: 319254