Sales Coordinator

Four Seasons; Whistler; On-site; CAD 60,000 - 80,000; Full time

Job summary

A luxury mountain resort in Whistler is seeking a Full-Time Sales Coordinator to handle sales inquiries, contracts, and support the Commercial Team. The ideal candidate has previous hospitality experience, strong communication skills, and is proficient in Microsoft Office. This role offers competitive wages, benefits, and opportunities for professional growth in the luxury hospitality sector.

Benefits

Competitive wages

Affordable staff accommodation

Seasonal ski pass or winter leisure allowance

Employee wellness initiatives

Complimentary meals each shift

Paid time off

Excellent training and development programs

Qualifications

• Previous secretarial, hotel and/or related experience required.
• Fluent in English (written, spoken and reading).
• Commitment to service.

Responsibilities

• Handle correspondence such as proposals and contracts.
• Create and maintain Excel spreadsheets.
• Support on special projects assigned to the Commercial Team.

Skills

Strong communicator

Proficient in Microsoft Office Applications

Knowledge of Sales and/or Catering functions

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.

About the role

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as a Full-Time Sales Coordinator.

Named the #1 Resort in Canada by Travel + Leisure, work on a team that is built on mutual respect, collaboration, excellent service and a passion for luxury hospitality.

As a Sales Coordinator at the Four Seasons Resort Whistler, you will be responsible for sales lead inquiries, coordination of site inspections and sales VIP stays, and other administrative duties.

Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our clients and guests. Satisfying our clients and guests depends on the united efforts of many, and we are most effective when we work together cooperatively, respecting each other’s contribution and importance.

What you will do

• Handle correspondence such as proposals, contracts, form letters, and internal forms.
• Create, maintain, and update Excel spreadsheets, including formulas, filtering, and sorting information.
• Maintain all sales files according to established procedures and standards.
• Complete assigned sales administrative duties and tasks.
• Support on special projects assigned to the Commercial Team.
• Greet sales clients and provide tours if necessary.
• Handle contracts and inquiries for both tentative and definite groups.

What you bring

• Previous secretarial, hotel and/or related experience required.
• Knowledge of Sales and/or Catering functions preferred.
• Proficient in computer usage inclusive of software such as Microsoft Office Applications.
• Strong communicator and fluent in English (written, spoken and reading).
• Commitment to service.
• Applicants must hold valid work authorization for Canada.

What we offer

• Competitive wages
• Affordable staff accommodation located in scenic Whistler
• Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance
• Employee recognition and events including employee of the month, years of service milestones, winter gala, summer activities, etc.
• Employee wellness initiatives designed to promote wellbeing and inspiration (yoga, e-bike rides, creative workshops and more!)
• Complimentary meal provided every shift in our staff cafeteria
• Paid time off; vacation days and additional floating holidays per year
• Excellent training and development programs
• Exclusive discount and travel programs with Four Seasons worldwide

Schedule & Hours

As our hotel is open 24/7, 365 days a year, we expect the Sales Coordinator to be flexible in working mornings, evenings, weekends, and holidays.

Learn more about what it’s like to work for Four Seasons

We look forward to receiving your application. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.