Sales Coordinator

Clutch Canada; Mississauga; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading online used car retailer is seeking a detail-oriented Sales Coordinator. The role involves auditing documents, coordinating with teams to ensure compliance, and improving processes. Ideal candidates have 1–3 years of relevant experience and strong communication skills. This position offers competitive compensation, generous time off, and health benefits in an inclusive work environment.

Benefits

Autonomy & ownership

Competitive compensation

Generous time off program

Health & dental benefits

Qualifications

• 1–3 years of experience in operations coordination, compliance, sales support, or a similar role.
• Highly organized with strong attention to detail.
• Excellent communication skills, both written and verbal.

Responsibilities

• Audit customer-submitted documents to ensure compliance.
• Flag discrepancies or fraudulent-looking documents.
• Upload customer documents and maintain accurate records.

Skills

Attention to detail

Excellent communication skills

Organizational skills

Multitasking

Proactive problem-solving

Tools

HubSpot

Google Sheets

Slack

Job description

About Clutch

We’re on a mission to reinvent the way people buy, sell, and own cars.

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse thousands of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee.

Named three years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50 and Fast 500 lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, British Columbia, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and BMO. To learn more, visit clutch.ca.

About the Role

We’re looking for a Sales Coordinator to join our Sell to Clutch team. This role is all about attention to detail, document verification and communication—you’ll be the critical link between our advisors finalizing customer deals and our Payments team executing at all stages of the funnel. You’ll work behind the scenes to make sure every vehicle transaction is ready to go, helping to deliver a seamless experience for customers selling their vehicles to Clutch.

What You’ll Do

• Audit customer-submitted documents to ensure compliance, accuracy, and alignment with company standards.
• Flag discrepancies or fraudulent-looking documents to the appropriate teams for further investigation.
• Upload customer documents, conduct lien checks, and maintain accurate, organized records in internal systems.
• Serve as a partner to acquisition and compliance teams, ensuring seamless workflows and proper document handling.
• Act as the liaison between cross-functional teams to resolve flagged issues and improve processes where gaps are identified.
• Monitor and report on key performance indicators (e.g., document processing times, accuracy rates) to support efficiency and customer satisfaction.
• Keep systems up-to-date and accurate, ensuring information is easy to retrieve and aligned with operational priorities.
• Collaborate with leadership to refine workflows and drive process improvements that prevent fraud and increase efficiency.

All About You

• 1–3 years of experience in operations coordination, compliance, sales support, or a similar role.
• Highly organized with strong attention to detail—you spot errors others might miss.
• Excellent communication skills, both written and verbal, with the ability to collaborate across teams.
• Comfortable multitasking and managing competing priorities in a fast-paced environment.
• Proactive and solutions-oriented—you don’t just identify issues, you take initiative to resolve them.
• Familiarity with compliance, fraud prevention, or document auditing is a strong asset.
• Bonus: experience working with tools like HubSpot, Slack, Google Sheets, or other CRM/operations platforms

Why you’ll love it at Clutch

• Autonomy & ownership -- create your own path, and own your work
• Competitive compensation
• Generous time off program
• Health & dental benefits

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [e-mail]