Sales Consultant

The Travel Coorporation; Southwestern Ontario; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

A global travel company is seeking a dynamic Sales Consultant for its Contact Centre team. This role involves guiding prospective guests through their travel planning and converting leads into bookings. Candidates should possess excellent communication skills and be comfortable with CRM systems. The position offers flexibility to work evenings and weekends, with generous travel discounts and personal development funding as perks.

Benefits

Generous travel discounts

Professional development support

Two paid volunteer days annually

$2,000 annual personal development fund

Qualifications

• Natural drive to close sales and exceed targets.
• Excellent communication and discovery skills.
• Experience in travel or consultative sales environments is a bonus.

Responsibilities

• Guide guests through their holiday planning journey.
• Convert warm leads into bookings using a consultative approach.
• Track follow-ups, log activity, and drive conversions.

Skills

Sales closing

Customer service

CRM proficiency

Communication skills

Flexibility

Tools

Salesforce

Job description

Sales Consultant - The Travel Corporation

Location: Bondi Junction (Hybrid) or Remote (must be located in Australia or New Zealand)

Work type : Full-time, shift-based

We’re looking for a dynamic Sales Consultant to join our high-performing Contact Centre team at The Travel Corporation (TTC). If you thrive in a fast-paced, target-driven environment and love turning curiosity into bookings, this is your chance to help guests plan unforgettable travel experiences with our iconic brands such as; Contiki, Trafalgar, Insight Vacations, Luxury Gold, and CostSaver

What You’ll Do

• Be the first point of contact for prospective guests via phone, email and chat guiding them through their holiday planning journey.
• Convert warm leads into bookings using a consultative, strategic approach.
• Own your sales pipeline in Salesforce; track follow-ups, log activity, and drive conversions.
• Drive revenue across both B2C and B2B channels by recommending the right travel experiences based on each guest’s or advisor’s needs.
• Consistently achieve KPIs for sales, retention, call quality, and guest satisfaction.
• Contribute to a positive, collaborative team culture by sharing wins and best practices.
• Stay current on our travel products, brand promotions, and global travel trends.
• Work flexibly, including evenings and weekends

What You’ll Bring

• A natural drive to close sales and exceed targets.
• Resilience, energy, and a positive mindset in a high-performance, customer-first environment.
• A strong service orientation with excellent communication and discovery skills.
• Confidence working with CRM systems.
• Flexibility to work outside standard business hours, including evenings and weekends.
• Bonus : Experience in travel, contact centres, or consultative sales environments.
• This role requires availability during our peak sales windows including evenings (after 5 PM) and weekends to best support demand and maximise your sales potential.

What Success Looks Like

• Conversion : You consistently turn leads into confirmed bookings.
• Revenue Growth : You maximise every opportunity through upselling and cross-selling.
• Customer Satisfaction : You deliver standout service that leads to repeat business and referrals.
• Lead Management : You follow up promptly, no lead goes unattended.
• Team Collaboration : You support your teammates and contribute to a winning sales culture.

Why Join TTC?

• Be part of a global travel company with more than 100 years of experience
• Generous travel discounts
• Access professional development support and wellbeing resources
• Take two paid volunteer days each year to support causes you care about
• Use your $2,000 annual personal development fund for training, coaching, or courses