Sales Associate Silk & Snow (Toronto Summerhill)

Sleep Country; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A premier home decor company in Toronto seeks a Sales Associate to deliver exceptional customer experiences while promoting quality products. The ideal candidate will have a passion for home design and a proven ability to exceed sales goals. The role involves engaging customers, maintaining store presentation, and collaborating with the sales team. Competitive salaries and extensive training are offered.

Benefits

Competitive salaries

No caps on commission

Monetary bonuses

Full medical and dental benefits

Tuition reimbursement program

Maternity/ parental leave top up

Qualifications

• 1–3 years of experience in Sales, Retail and/or Customer Service is an asset.
• Passion for aesthetics and experience with home style and décor.
• Positive attitude with strong customer focus.

Responsibilities

• Engage with customers to identify their needs.
• Ensure stores are visually appealing through product presentation.
• Collaborate with the sales team to exceed goals.

Skills

Sales experience

Customer service

Visual merchandising

Critical thinking

Job description

Overview

Sales Associate Silk & Snow Toronto (Summerhill)

We are excited to open our newest Silk & Snow store in Toronto (Summerhill). We offer sleep solutions and home decor in one location. At Silk & Snow, we believe our home is our sanctuary; when you purchase mattresses, bedding, bath, or furniture with us, you can rest easy knowing it’s made with care.

As a Sales Associate you provide an unparallel shopping experience for customers looking to elevate their home decor, bedroom aesthetics, and sleep.

Responsibilities

• Engage with customers to identify their needs and wants, promote our quality products and service offerings.
• Ensure stores are visually appealing through product presentation, replenishment, and store housekeeping.
• Collaborate as part of the sales team to exceed goals and expectations.
• Participate in visual directives in accordance with company product launches, including setting displays, merchandising products, and maintaining pricing signage.
• Be the face of our values, with a focus on customer, wellness, transparency and sustainability.
• Communicate the story behind our brand to customers.
• Create and curate a comfortable environment for customers to experience our products and learn about our brand.
• Perform other duties as assigned by management.
• Comply with all company policies and procedures.
• Have fun and promote creativity.

Qualifications

• Ideally 1–3 years of experience in Sales, Retail and/or Customer Service; this is an asset but not mandatory, as we will invest in the right person.
• Passion for aesthetics and experience with home style and décor, design and visual merchandising would be an asset.
• A positive, optimistic attitude and a strong customer focus.
• Be ambitious and willing to commit to continuous education and learning.
• Full-time position; available to work any days, evenings and weekends.
• Proven ability to exceed selling goals.
• Critical thinking skills and the ability to tackle problems on your own.
• You are driven to constantly improve yourself and the experience you manage.

Benefits & Culture

• Competitive salaries; No caps on Commission; Monetary Bonuses.
• Diverse and inclusive work environment.
• We promote 100% leadership roles internally.
• We will invest in you and provide extensive sales training on our products and services.
• Full medical and dental benefits.
• Tuition Reimbursement Program that covers professional and personal development.
• Maternity / Parental leave top up benefits.
• Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B).

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B) — Silk & Snow is committed to building a company culture of inclusion and diversity where differences are embraced and valued. We strive to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

At Silk & Snow, we create products that turn your house into a home. We help bring affordable luxury to our customers through meticulously crafted sleep products that elevate personal sanctuaries and provide rest. We base decisions on three principles: better materials, thoughtful manufacturing, and transparency in everything we do.