Sales Associate - Retail (Auxiliary)

University of British Columbia; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading university in British Columbia seeks a Sales Associate for Food Services. Responsibilities include serving customers, processing payments, and maintaining food safety standards. The ideal candidate has experience in food service, a commitment to diversity, and is willing to respect different perspectives. This role offers an opportunity to work in a diverse environment and improve service quality.

Qualifications

• Minimum one year of related experience or equivalent combination of education and experience.
• Willingness to respect diverse perspectives.
• Commitment to enhancing awareness and skills related to equity, diversity, and inclusion.

Responsibilities

• Serve customers and take payments in food service.
• Maintain inventory and assist in food preparation.
• Ensure proper sanitation and safety standards.

Skills

Customer service skills

Food preparation

Cash handling

Inventory management

Sanitation standards knowledge

Education

Grade 10

Job description

Overview

Staff - Union • Job Category CUPE 116 • Job Profile CUPE 116 Hourly - Sales Attendant - Food Services • Job Title: Sales Associate - Retail (Auxiliary) • Department: Retail | UBC Food Services | Student Housing and Community Services

Compensation Range: $22.06 - $23.32 CAD Hourly (hourly wage inclusive of a 1% wage differential is $22.28 - $23.55).

Posting End Date: September 29, 2025. Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date: Ongoing. This posting has eight (8) vacancies.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

Serving customers, taking payment and preparing food in food service restaurants, residences and retail outlets.

Organizational Status

Reports to Supervisor or Manager of unit.

Work Performed

• Takes customer food orders at counter or at tables; prepares and calculates bills for payment.
• Enters customer orders in computer or cash register and accepts payment via cash, meal plan card, bonus cards, vouchers, debit, or credit card; distributes change and receipts as required; and cashes out as per UBC Food Services policies.
• Recommends food inventory levels and calls in approved orders; assists in maintaining inventory.
• Assists cooks in the preparation of food, such as meat, vegetables, desserts, pastries, sandwiches, salads and specialty items; portions, plates, wraps, and packs food items.
• Prepares made-to-order sandwiches; plates, portions and dispensing food to customers in a serving line in accordance with pre-determined UBC Food Services or franchise standards.
• Sets up service counter and replenishes supplies for sale, ensuring appropriate stock levels and proper stock rotation in refrigeration, storage and counter display units.
• Busses tables and cleans tables, kitchen preparation areas, kitchen equipment and seating areas.
• Assesses and ensures quality of finished product prior to serving customer.
• Performs the duties of other food service workers on a relief basis as operationally required.
• Maintains proper standards of sanitation and safety in accordance with FoodSafe, UBC policy and UBC Food Services safety guidelines.
• Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.

Consequence of Error/Judgement

Makes minor decisions related to sequence of duties. Errors may negatively impact customer experience.

Supervision

Works independently under general supervision. None. May assist in training new employees or guide student workers.

Minimum Qualifications

Grade 10, a minimum one year of related experience or an equivalent combination of education and experience.

• Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
• Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Serving It Right Certificate required.