Sales Associate

Skin Laundry Comparably; Westport; On-site; CAD 30,000 - 60,000; Part time

Job summary

A skincare clinic in Newfoundland and Labrador is seeking an enthusiastic team member who can deliver exceptional client service, achieve sales goals, and support clinic operations. Applicants should have 1-2 years of retail or hospitality experience and be flexible to work various hours, including weekends. Training is provided, and employees benefit from discounts on treatments and products.

Benefits

Employee Treatment & Product Discount Program

Qualifications

• Must be at least 18 years of age to apply.
• Flexible working hours including evenings, weekends, and holidays.

Responsibilities

• Achieve daily sales and conversion goals.
• Educate clients on products, memberships, and treatments.
• Ensure compliance with operational policies.

Skills

Customer service skills

Sales ability

Communication skills

Teamwork

Problem-solving

Education

Minimum 1–2 years of retail/hospitality/service experience

Leadership or keyholder experience preferred

Tools

Zenoti or similar scheduling software

POS systems knowledge

Job description

Availability

• Must be available to work weekends (Saturday and Sunday) regularly.
• Must have availability to work 4 days per week.
• Must be able to work 16 hours per week on average, with the ability to flex up to 24 hours.
• Must be available to work during clinic operating hours as posted on the website (subject to change).
• You must be able to commit to a schedule made 60 days in advance.
• Ability to commute to the home clinic and periodically cover other clinics as needed.

Essential Functions

• Lead by example in achieving daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up.
• Reinforce Skin Laundry’s service standards and brand values during every client interaction.

Operational Execution

• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
• Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.
• Ensure cleanliness, organization, and merchandising standards are consistently met.
• Execute operational checklists and compliance tasks as directed by the ACM or CM.
• Provide on-the-floor coaching and real-time feedback to Sales Associates.
• Support onboarding and training of new team members under ACM/CM guidance.
• Act as a point of contact for questions or issues during assigned shifts and elevate to leadership as appropriate.
• Foster a supportive, inclusive environment that encourages collaboration and growth.

Compliance & Safety

• Follow and reinforce all operational policies and loss prevention procedures.
• Report any safety, compliance, or operational concerns promptly.
• Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.

Marginal Functions

• Participate in regional meetings, trainings, or team events as assigned.
• Assist with in-clinic activations, promotional events, or marketing initiatives.
• Provide occasional coverage for peer shifts to ensure continuous operations.

Required Knowledge, Skills & Abilities

Technical & Operational

• Intermediate knowledge of retail operations, POS systems, and cash handling.
• Familiarity with Zenoti or similar scheduling and sales software.
• Strong product knowledge and passion for skincare and client education.

Interpersonal & Leadership

• Advanced interpersonal skills with the ability to coach peers and foster teamwork.
• Strong communication and problem‑solving abilities.
• Reliable, proactive, and accountable in daily execution.

Experience & Education

• Minimum 1–2 years of retail, hospitality, or service experience required.
• Leadership or keyholder experience preferred.

You must be at least 18 years of age to apply.

Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events.

This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of a high‑volume clinic environment.

Employee Benefits & Perks

• Skin Laundry Employee Treatment & Product Discount Program.

Equal Employment Opportunity Statement

As set forth in Skin Laundry Comparably’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.