Sales Associate

Rogers Communications, Inc.; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading telecommunications company in Ontario is seeking outgoing Sales Associates to enhance the retail experience and deliver exceptional customer service. The ideal candidate thrives in a supportive team environment and possesses strong interpersonal skills. This role includes opportunities for career growth and offers comprehensive health benefits, employee discounts, and development programs.

Benefits

Flex health benefits

Mental Health and Support benefits

Employee discounts

Career growth opportunities

Qualifications

• Great interpersonal skills to connect with customers.
• Ability to work effectively as part of a team.
• Excitement about technology and its benefits.

Responsibilities

• Provide best-in-class service to enhance customer retail experience.
• Engage customers through personalized communication.
• Participate in community outreach and support local businesses.

Skills

Customer experience

Collaboration

Passion for technology

Job description

Overview

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What does it mean to join our Rogers Team?

Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected. We are excited to show customers how our latest products and services can help, delivering best-in-class customer experiences in our retail stores.

Responsibilities

• Enhance the retail experience in our stores, by providing best-in-class service and value-added solutions to our customers
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you

• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits - 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• Career growth and development opportunities

What we’re looking for

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology
• You meet the minimum age of majority in your province

Details

After you apply, watch your email. Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you to discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements. A pre-employment background check will be conducted, including criminal/credit background checks and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 550 King St N Unit 5G (5419), Waterloo, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Canadian Criminal Record Check
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 326534

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

Location: Waterloo, ON, CA; Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including health & well-being benefits, donation matching, paid time off for volunteering, wealth accumulation including pension plan & employee stock options, generous employee discounts, and leadership development, mentorship, and coaching programs.

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?
Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.