Sales Associate

BoxLunch & Hot Topic; Ottawa; On-site; CAD 60,000 - 80,000; Part time

Job summary

A retail company in Ottawa is seeking a retail associate to enhance customer experiences and maintain store standards. Responsibilities include processing sales, communicating trends to management, and supporting store maintenance. Candidates should have prior retail experience and strong customer service skills, with a minimum age of 16 years.

Qualifications

• Previous experience working in a retail environment.
• Superpowers in providing customer service and selling.
• You must be at least 16 years of age.

Responsibilities

• Provide an amazing shopping experience.
• Cover the sales floor zone and maintain visual standards.
• Use fandom knowledge to process sales transactions.
• Communicate fashion and music trend information to management.
• Support maintenance of the stock room and store.

Skills

Customer service

Sales

Collaboration

Communication

Product knowledge

Job description

WHAT YOU\'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They\'ll be impressed by your product knowledge, customer experience skills, and use of the Force
• Cover the sales floor zone and ensure that assigned areas are up to visual standards
• Work the register - you\'ll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup. Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You\'ll communicate fashion & music trend information to management and respective HQ partners
• While we welcome wizards, we don\'t like it when spells are stolen. You\'ll work with Store Management to ensure there\'s no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; you\'ll help keep the stock room organized and the store tidy
• Smells like Team Spirit – you love communicating and working as a team to get the job done
• Any other activities as assigned by your Store Leader

WHAT YOU\'LL NEED

• Previous experience working in a retail environment. If you love music and pop culture, you\'re in the right place!
• Superpowers in providing customer service and selling
• You\'ll have to be at least 16 years of age to join the fandom force
• Avenger-like collaboration and communication skills
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds