Sales Associate

CHAMPS SPORTS; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail sports store in London, Ontario, is hiring for a Customer Service Representative. This role involves ensuring customer satisfaction, achieving sales goals, and contributing to a positive work environment. The ideal candidate should have up to 3 years of retail experience and be flexible with their availability, including nights and weekends. Competitive pay starts at $17.55 per hour.

Qualifications

• 0-3 years of retail experience required.
• Confident and comfortable engaging customers.
• Flexible availability, including nights and weekends.

Responsibilities

• Ensure high levels of customer satisfaction.
• Deliver outstanding customer experience.
• Maintain personal and productivity goals.
• Connect with customers to assess needs.

Skills

Customer engagement

Sales experience

Product knowledge

Team collaboration

Job description

Overview

You shop here all the time. So why not work here? As part of a team, your primary focus is to create a warm and friendly shopping environment by providing extreme customer service. You will be accountable for knowing and achieving personal productivity goals, to divisions’ productivity standards. Even the rookies get to start on our team!

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• 0-3 year of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one\'s enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays

Benefits

Rate of Pay: $17.55 / hour

In compliance with Bill 190