Sales Associate

The Children's Place; Lethbridge; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading children’s retail brand in Lethbridge, Alberta, is looking for a Sales Associate to support the Store Leadership Team. Responsibilities include providing excellent customer service, maintaining merchandise presentation, and assisting with stock management. Ideal candidates should have a high school diploma, previous retail experience is preferred, and strong customer engagement skills are essential. Flexible scheduling including weekends and evenings is required.

Qualifications

• Previous retail experience preferred.
• Must be at least 18 years old.

Responsibilities

• Respond promptly to customer activity.
• Provide excellent customer service.
• Maintain stock levels and ensure representation of sizes and styles.
• Follow Loss Prevention procedures.
• Perform daily housekeeping duties.

Skills

Customer engagement skills

Time management

Organizational skills

Teamwork

Flexibility

Education

High School diploma or equivalent

Job description

The Children’s Place (Place) is committed to providing equal employment opportunities to all associates and applicants. It is the policy of The Children’s Place to hire, train, promote, and administer all personnel policies regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status, or other grounds as described in the Ontario Human Rights Code. The Children’s Place supports full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request for applicants and employees with disabilities.

Location: Lethbridge, Alberta

Job Summary:

The Sales Associate supports the Store Leadership Team in achieving company goals and initiatives. Responsibilities include providing excellent customer service, product knowledge, effective communication, merchandise presentation, replenishment, and store cleanliness.

Responsibilities:

• Respond promptly to customer activity, prioritizing assistance
• Greet and acknowledge customers, providing appropriate service
• Communicate merchandise value, current promotions, and offer solutions for out-of-stock items
• Address customer concerns effectively
• Use sales skills to positively impact conversion rates
• Provide fast, friendly, accurate service at the cash register and educate customers on the PLACE Card
• Maintain stock levels and ensure all sizes and styles are represented
• Follow standards for merchandise presentation, signage, and display
• Keep the stockroom neat, organized, and safe
• Perform daily housekeeping duties
• Follow Loss Prevention procedures to safeguard company assets
• Report maintenance and facility needs promptly
• Contribute to store goals through focused efforts
• Be flexible in processing stock as needed

Education and Experience:

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years old

Skills and Behaviors:

• Excellent customer engagement skills
• Strong time management and organizational skills
• Ability to work in a team environment
• Adaptable and flexible to changing priorities
• Flexible schedule including weekends, evenings, overnights, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladders; lift and carry up to 50 lbs