Sales Associate

ESSILORLUXOTTICA GROUP; Kitchener; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading eyewear company in Kitchener is seeking energetic Sales Associates to drive sales and enhance customer experiences in a retail environment. Your role will involve building relationships with customers, recommending eyewear solutions, and maintaining a welcoming store atmosphere. Passion for customer service and adaptability to fast-paced environments are key. This position offers opportunity for growth and development in the eyewear industry.

Qualifications

• Passion for customer service and creating great experiences.
• Ability to engage customers and drive sales in a dynamic environment.
• Adaptability to fast-paced retail settings.

Responsibilities

• Drive sales and build lasting relationships with customers.
• Offer tailored eyewear solutions based on customer needs.
• Maintain a welcoming and organized store atmosphere.

Skills

Customer service experience

Communication skills

Sales ability

Tech-savvy

Interest in eyewear and fashion

Job description

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If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders over 150 countries access to a global platform of high‑quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray‑Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high‑quality vision care and best‑in‑class shopping experiences (Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network) and leading e‑commerce platforms.

Join our global community of over 190,000 dedicated employees worldwide in driving the transformation of the eyewear and eyecare industry.

Discover more by following us on LinkedIn! Your #FutureInSight with EssilorLuxottica.

What You'll Do:

Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energetic experience to all customers while helping them find premium quality eyewear.

Key Responsibilities:

• Drive Sales & Build Relationships: Hit sales targets and exceed expectations by connecting with customers and building lasting relationships. Help new and returning customers in finding products that meet their needs.
• Become a Vision Expert: Offer tailored advice and recommend eyewear solutions that fit each customer's lifestyle and preferences.
• Learn and Grow: Enhance your skills with hands‑on training and collaborate with experienced professionals to provide top‑tier service.
• Collaborate & Contribute: Work closely with your team and leadership to maintain a positive, supportive environment where everyone contributes to success.
• Create a Welcoming Store Atmosphere: Keep the store clean, organized, and visually appealing, ensuring customers enjoy a seamless shopping experience.
• Foster Inclusion & Respect: Cultivate an inclusive and respectful environment for both customers and colleagues.

What We're Looking For:

• Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
• Sales Savvy: Thrive in a dynamic environment, using your communication skills to engage customers and drive sales.
• Tech‑Savvy & Detail‑Oriented: Comfortable using technology to enhance customer experience while maintaining accuracy with transactions.
• Fashion Forward: A keen interest in eyewear and fashion trends, with the ability to help customers find their perfect look.
• Self‑Motivated & Adaptable: Stay driven and resilient, adjusting to fast‑paced environments and always seeking opportunities to learn and grow.

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.