Sales Assistant

Lee Spring; Truro; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Sales Assistant to support their dynamic sales team. In this role, you'll be instrumental in maintaining relationships with new and existing customers, ensuring accurate pricing and order processing, and assisting with custom quotes. This position offers a unique opportunity to thrive in a fast-paced environment while honing your organizational and communication skills. With a comprehensive benefits package, including medical insurance and a 401(k) plan, this role promises not only personal growth but also a chance to contribute to a company with a rich history in manufacturing and distribution. Join a team where your contributions will make a significant impact!

Benefits

401(k)

Medical insurance

Vision insurance

Dental insurance

Pet insurance

Paid vacation

Paid time off

Paid holidays

Qualifications

• High school diploma required; strong communication and organizational skills are essential.
• Proficiency in Microsoft Office is necessary for this role.

Responsibilities

• Support sales team by processing orders and managing customer inquiries.
• Communicate effectively with customers regarding quotes and order updates.

Skills

Attention to detail

Strong organizational skills

Interpersonal skills

Communication skills

Microsoft Office proficiency

Education

High school diploma or equivalency

Job description

Job description

Lee Spring is seeking a Sales Assistant to join our team.

About us:

Lee Spring manufactures and distributes mechanical springs, wire forms, stampings, and four-slide parts worldwide. We offer an extensive product line of more than 25,000 inventoried products in a variety of materials available in stock and ready to ship today. In addition, we also manufacture springs made to customer specifications. Lee Spring is the premier global source for stock catalogs and custom-designed mechanical springs and related products.

Founded by Robert Lee Johannsen in 1918, Lee Spring began in Brooklyn New York, and our Global Headquarters are still based in Brooklyn today. Through the years, we have expanded with additional strategic locations throughout the United States, Europe, Latin America, and Asia. We are well known for our extensive and comprehensive catalog of stock springs that have been used by engineers, professionals, and buyers for decades. Beyond the catalog, we have considerable custom spring capabilities, personnel, and proficiency that come with our many years within the industry.

Sales Assistant

Support the sales team to grow and maintain sales with new and existing customers. Communicate with people inside and outside the organization to develop constructive and cooperative working relationships and maintain them over time.

Duties and Responsibilities:

• Custom Quote Pricing - Review each custom quote to determine the appropriate price and correct lead time. Ensure all part numbers, descriptions, routes, and contact info are accurate.
• Catalog Quote - Send out catalog quotes to customers as needed.
• Order Entry - Process both custom and stock purchase orders for selected accounts.
• Purchase Order Follow-Up - Reach out to customers or to the salesperson to obtain a revised PO with accurate pricing and other relevant information.
• Updates - Work with the quoting engineers to create new updated quotes for existing parts.
• Pricing Resolution - Respond to customer's inquiries about pricing discrepancies. Research the problem to find out why the pricing is different than what the customer believes it should be.
• Correspondence - Communicate with customers to inform them of late orders, short shipments, custom/catalog quotes follow-up, and other issues as they arise.
• Sales Team Assistance - Work with our salespeople to help look up information, provide resolutions quickly for issues that should come up while they're on the road, and be a liaison between them and the rest of our Lee Spring employees as needed.
• Other duties as assigned.

Skill Requirements:

• High school diploma or equivalency.
• Attention to detail.
• Strong organizational skills.
• Ability to work in a fast-paced and dynamic work setting.
• Strong interpersonal and communication skills.
• Excellent verbal and written skills.
• Microsoft Office proficiency.

We offer an extensive benefits package, which includes Medical, Paid Time Off, Vacation Days, Holiday Pay, 401k Plan, and ancillary insurances.

Equal Employment Opportunity:

Lee Spring Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we also comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.

Ability to commute/relocate:

Benefits include but are not limited to:

• 401(k)
• Medical insurance
• Vision insurance
• Dental Insurance
• Pet Insurance
• Cancer Policy
• Critical Illness Policy
• Short-Term Disability
• Long-Term Disability
• Legal Shield
• ID Shield
• Paid Vacation
• Paid time off
• Paid Holidays

Shift:

• 8-hour shift